Third Party Maintenance Services:
Network IT Maintenance:
Cisco Network switches, routers, access points, security products
Juniper Network (EoL, EoS) switches & network access points
Riverbed Network (EoL, EoS) – almost all models
Extreme Networks (EoL, EoS) switches & network access points
F5 Networks (EoL, EoS) – almost all models
Brocade Network (EoL, EoS) switches & network access points
Se
rver IT Maintenance:
Cisco Server (post-warranty, EoL, EOS) – all models
Dell Server (post-warranty, EoL, EOS) – all models
HPE Server (post-warranty, EoL, EOS) – all models
IBM Server (post-warranty, EoL, EOS) – all models
Lenovo Server (post-warranty, EoL, EOS) – all models
SGI Server – all models
Fujitsu Server – all models
Oracle/Sun Server (post-warranty, EoL, EOS) – all models
Data Storage IT Maintenance:
Dell Storage/EMC Storage (post-warranty, EoL, EOS) – all models
Oracle Storage/Sun Storage/STK Storage (post-warranty, EoL, EOS) – all models
NetApp Storage (post-warranty, EoL, EOS) – all models
HPE Storage (post-warranty, EoL, EOS) – all models
IBM Storage (post-warranty, EoL, EOS) – all models
Cisco Storage (post-warranty, EoL, EOS) – all models
Hitachi Data Systems Storage (post-warranty, EoL, EOS) – all models
XSi Data Center Relocation Features:
* End to end service (complete)
* Project Management
* Planning
* Mapping
* Equipment De-install
* Secure pack and ship service
* Equipment Reinstall
* Physical move service
* Front-end planning/mapping is done by the client
* Develop and execute move day plans based on client front end planning
* Equipment De-install
* Secure pack and ship service
* Equipment Reinstall
* Basic Assist - Minimal pack/ship/secure service
XSi SmartHands & IMAC Features:
* Multi-Tier SLAs
* On-demand technical expertise where project requirements are matched to necessary technical expertise
* Available for data center/networking/End-User Compute environments
* Scheduled labor
* Globally-deployed technical expertise, with available TS (Top Secret) clearance
* Same/Next day Smart Hands service availability
* Minimum per dispatch (for Smart Hands or IMAC)
* Optional add-on-services: R2v3 Certified IT Asset Disposition and Independent
* Hardware Maintenance for servers, data storage and network hardware
XSi Global Secure IT Asset Disposition services include:
* ITAD for End-User-Compute (laptops, desktops, printers, telecommunications and smartphones) devices, servers, data storage and networking hardware.
* Preliminary asset valuation (Fair Market Values) for potential hardware resale
* Secure on-site disk wiping to NIST 800-88 standard, with detailed certified documentation
* Secure on-site disk destruction to NAID standards, with detailed certified documentation
* Onsite de-installation, onsite auditing, secure transportation to XSi facilities for auditing/testing/grading, data wiping to NIST 800-88 specifications or disk destruction, with detailed certificates provided
* Any additional IT asset disposition reporting as clients may require
* Remarketing or re-deployment of hardware assets when possible
* Responsible recycling or responsible component disposal (when necessary), compliant with globally accepted disposition standards (e.g. R2v3, ISO, NAID and EPA * Regulations, OES in Canada)
* Pre-owned Hardware – Purchase/Sales available to existing ITAD clients, as a courtesy.
* Oversight and management from its Atlanta, Georgia-based global headquarters
