Empire Communications

08/28/2026

08/26/2026

𝗪𝗵𝗮𝘁 𝗶𝘀 𝘁𝗵𝗲 𝗳𝗮𝘀𝘁𝗲𝘀𝘁 𝘄𝗮𝘆 𝗳𝗼𝗿 𝘀𝗰𝗵𝗼𝗼𝗹𝘀 𝘁𝗼 𝗽𝗿𝗼𝗰𝘂𝗿𝗲 𝘁𝗼𝗽-𝗼𝗳-𝘁𝗵𝗲-𝗹𝗶𝗻𝗲 𝘀𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝘁𝗲𝗰𝗵 𝗱𝗲𝗶𝗴𝗻𝗲𝗱 𝗳𝗼𝗿 𝘁𝗵𝗲 𝗲𝗱𝘂𝗰𝗮𝘁𝗶𝗼𝗻 𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝘆? 𝘚𝘬𝘪𝘱 𝘵𝘩𝘦 𝘣𝘪𝘥𝘥𝘪𝘯𝘨 𝘱𝘳𝘰𝘤𝘦𝘴𝘴, 𝘢𝘯𝘥 𝘥𝘪𝘳𝘦𝘤𝘵𝘭𝘺 𝘱𝘶𝘳𝘤𝘩𝘢𝘴𝘦 𝘸𝘩𝘢𝘵'𝘴 𝘯𝘦𝘦𝘥𝘦𝘥 through Pennsylvania COSTARS Contract 40.

No hassles.
No wasted time.

We are an approved vendor for security systems, such as intelligent security cameras and integrated access control systems, so schools can quickly procure exactly what they need. We design, install, and support school security systems for new buildings and updates to existing facilities.

📞 Call 814-944-2655 to speak with a security expert or 👉 visit empire-pa.com/costars to learn more.

PA School Boards Association
Pennsylvania Association of School Business Officials (PASBO)
PSEA - PA State Education Association

08/21/2026

Fiber optic cabling provides the high-speed, high-capacity backbone that today’s smart buildings depend on. A well-designed fiber infrastructure needs tp support everything from building automation and security systems to wireless networks, IoT devices, and high-bandwidth communications. Plus, it will need to have the capacity to accommodate technologies that may not even be on the drawing board yet!

Choosing an experienced cabling partner early in your building project helps ensure the fiber system is properly designed, installed, tested, and documented. The result is a scalable infrastructure that supports both current operational needs and the long-term demands of a connected building. Proper planning at the beginning of your project reduces costly retrofits and minimizes disruptions down the road as building use evolves. With Empire, you get the fiber optic cabling you need that's built for today and ready for tomorrow.

08/17/2026

Why are companies switching to our AI-driven contact center by our partner, Intermedia Intelligent Communications?
According to Intermedia's latest blog, "Agents without real-time support handle calls less efficiently, escalate more often, and burn out faster. That burnout carries a real cost: replacing a single contact center agent can run anywhere from 50% to 200% of their annual salary when you factor in recruiting, onboarding, and lost productivity. Meanwhile, customers who reach well-coached, AI-assisted agents report higher satisfaction, which leads to more business and brand loyalty over time."

Still using a legacy contact center system? The longer your organization waits to adopt AI-driven guidance, the wider the gap grows between your contact center's performance and that of competitors who have already made the shift.

When customers have to repeat themselves to another customer support agent, everyone loses. That’s why AI-powered agent assistance is changing the contact center experience.

Intermedia’s AI Agent Assist provides real-time guidance, surfaces relevant customer context, and helps agents resolve issues faster, all within their existing workflow. The result? Better customer experiences, improved productivity, and more reliable agents.

Learn how real-time agent guidance works and why it matters for today’s contact centers: https://tinyurl.com/mwuwww5w

08/11/2026

𝗛𝗼𝘄 𝗶𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝘁 𝗮𝗿𝗲 𝗹𝗼𝗰𝗸𝗲𝗱 𝗱𝗼𝗼𝗿𝘀 𝗳𝗼𝗿 𝘆𝗼𝘂𝗿 𝘀𝗰𝗵𝗼𝗼𝗹?
It is back-to-school season and parents everywhere are entrusting schools with their child's safety and wellbeing. An essential part of any school safety and security strategy is the access control system in place. A recent study from the ALERRT Center at Texas State University underscores the importance of securing doors:

🔹 Fatalities occur 50% of the time when a perpetrator encounters an unsecured door. However, that number drops to less than 20% when doors are secure and locked.

🔹 Comparing over fifty K-12 active shooter incidents at U.S. schools that occurred over a span of five years, they discovered that 61.7% of doors involved in attacks were unlocked or propped open at the time of the incident. Their report stated, "The most common way a perpetrator gained access to a space was not by defeating a lock, but by passing through an unsecured door."

𝗘𝘃𝗲𝗿𝘆 𝗽𝗿𝗼𝗽𝗲𝗿𝗹𝘆 𝘂𝗻𝘀𝗲𝗰𝘂𝗿𝗲𝗱 𝗱𝗼𝗼𝗿 𝗹𝗲𝗮𝘃𝗲𝘀 𝗮 𝘀𝗰𝗵𝗼𝗼𝗹– 𝗶𝘁'𝘀 𝘀𝘁𝘂𝗱𝗲𝗻𝘁𝘀, 𝘀𝘁𝗮𝗳𝗳, 𝗮𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗼𝗿𝘀 𝗮𝗻𝗱 𝘃𝗶𝘀𝗶𝘁𝗼𝗿𝘀, 𝘃𝘂𝗹𝗻𝗲𝗿𝗮𝗯𝗹𝗲. Schools need access control systems that provide proper visitor management, rapid lockdown capabilities, integration with surveillance camera & fire safety systems, and efficient credentialing, among other things. Not sure if your school has the access control system it really needs? Ask our security experts to evaluate the tech your school has in place. Call 814-944-2655 to request a consultation. We'd love to help your school keep everyone safe.

08/06/2026

𝗠𝗼𝗿𝗲 𝗧𝗵𝗮𝗻 𝗮 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻: 𝗧𝗵𝗲 𝗩𝗮𝗹𝘂𝗲 𝗼𝗳 𝗪𝗼𝗿𝗸𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝗮 𝗪𝗕𝗘
Supplier diversity is about building stronger partnerships and creating opportunities to work with qualified, innovative businesses.

As a WBENC-Certified Women's Business Enterprise, Empire helps organizations support their supplier diversity goals while delivering the technical expertise they need. Plus, as a Pennsylvania COSTARS vendor for contracts 34 & 40, the procurement process is easy.

From structured cabling and network infrastructure to commercial AV, collaboration technology, and security solutions, our team brings the experience needed to design and implement technology that works today—and grows with your organization tomorrow.

Looking for a technology partner that combines expertise with a commitment to supplier diversity? We’d love to connect.

08/04/2026

⚡️𝗪𝗵𝘆 𝗟𝗼𝘄-𝗩𝗼𝗹𝘁𝗮𝗴𝗲 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗠𝗮𝘁𝘁𝗲𝗿𝘀 𝗠𝗼𝗿𝗲 𝗧𝗵𝗮𝗻 𝗘𝘃𝗲𝗿
Years ago, a building's low-voltage system supported phones and a few computers. Today, it's the digital backbone that powers nearly every smart building technology.

From Wi-Fi and security cameras to access control, digital signage, AV systems, and building automation, it all depends on a reliable structured cabling infrastructure.

That's why designing the network is just as important as installing it. With BICSI RCDD® professionals on our team, we help organizations build structured cabling systems that are ready for today's technology—and tomorrow's innovations.

07/30/2026

A little trivia...

Before AI-powered analytics and crystal-clear video, there was the Axis Communications NetEye 200. Introduced in 1996, it helped revolutionize video surveillance by making it possible to view cameras over a network rather than recording analog tapes. It was game-changing innovation!

Today, network cameras can detect people and vehicles, send real-time alerts, integrate with access control, and provide the intelligent insights organizations depend on every day.

We're proud to partner with the company that helped pioneer modern network video. And if your commercial surveillance system is starting to feel more vintage than modern, let's talk. We'd be happy to help.

07/28/2026

As banks, credit unions, and other financial institutions navigate expansion, acquisitions, or building modernization, they need a security platform that is flexible, scalable, and integrated.

One of the biggest differentiators in our approach to helping clients find the right solution is whether their existing security is built on a unified architecture or if it relies on multiple systems connected through middleware.

One reason we partner with Integrated Control Technology Ltd is they offer robust security solutions with a wide range of native integrations. Native integration allows access control, intrusion detection, video, and building systems to work together in real time, creating faster responses, greater reliability, and a much simpler experience for security teams.

07/24/2026

For most organizations, legacy security systems mean constant false alarms, disconnected software, and endless hours scrubbing through footage after an incident happens. It’s time to move from reactive searching to proactive protection. Here’s how modern security is changing:

🧠 𝗔𝗜-𝗣𝗼𝘄𝗲𝗿𝗲𝗱 𝗔𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀: Smart cameras filter out 90%+ of false alerts (like wind, animals, or shadows) and automatically track real threats—humans, vehicles, or unauthorized area breaches—in real time.
🔗 𝗨𝗻𝗶𝗳𝗶𝗲𝗱 𝗦𝘆𝘀𝘁𝗲𝗺𝘀: Connect access control, cameras, and alarms into one easy-to-use platform instead of managing three different systems.
📈 𝗙𝗹𝗲𝘅𝗶𝗯𝗹𝗲 & 𝗦𝗰𝗮𝗹𝗮𝗯𝗹𝗲: At Empire, we custom-design and install security solutions that fit your specific facility today—and scale seamlessly as your business grows.

Stop reacting to incidents after they happen. Protect your assets, streamline your operations, and let us build a proactive security system that works for you. Call 814-944-2655 to speak with our experts and request a free consultation.