07/26/2024
NOTICE! July 25, 2024, HP released a new firmware update affecting printers using HP952/952XL/956 series cartridges. This new firmware is version 2423A/2426A.
DO NOT INSTALL this new version of firmware. It is not necessary and not required for your printer to function properly. It is promoted by HP as a security or improved functionality firmware, however, the primary affect will disable your ability to choose what cartridges to use in your printer. If installed, this firmware will only allow HP OEM cartridges to be used in your printer.
To disable the firmware update function, in the settings menu go to maintenance and find update settings. Turn off updates and do not accept future updates which may appear as "Web Services Update". The effect of a "Web Services Update" is the same as a firmware update, disable aftermarket cartridges and require use of only HP cartridges.
If you have questions regarding your printer firmware status, print a Printer Status Report and the current firmware version will be listed. 99.9% of all printers will function properly for their functional life without any updates.
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