Our Company:
We're the creators of Spider Impact--the industry's leading strategy planning, ex*****on, and management software. It helps you continuously improve your business performance in the face of ever-changing market conditions. Our Vision:
To empower customers by bringing their organizational strategies to life through intuitive, powerful, methodology-agnostic, performance management softw
are. Our Team:
We’re a team of performance management enthusiasts, software developers, and support staff. Our sole focus is to help our customers achieve their best strategic performance. Customers First, Always
We listen to and engage with our customers frequently. They help us to understand what product capabilities and enhancements will have the greatest impact on their organizations. Every enhancement we code is a direct response to their needs. Every new feature is driven by their feedback.
2. Eliminate Customer Risk
Spider Strategies has long been dedicated to enabling prospective customers to try our solutions at no cost before purchasing them. Our Customer Success Advocates are happy to work with prospective customers to help them thoroughly test drive our solution. We want prospective customers to have total confidence in us before they buy.
3. Education that Drives Enablement
We provide our customers with access to education to get the most value from our software solutions. We also provide free educational videos and webinars to ensure our users know how to get the most from Spider Impact.
4. Support for Partners & Resellers
We value our resellers and partners. We ensure that our partner community feels supported and is equipped with everything they need to successfully promote, support, and leverage Spider Impact.
5. Simple is Better than More
We carefully choose features to include in our software. We agonize over every screen to make sure it's as simple as possible. We obsess over small details so you won't notice them.
6. Employees are Everything
We are committed to taking care of our team, and we value every employee. Spider Strategies has been recognized multiple times as a “Best Place to Work” by both the Washingtonian Magazine and Washington Business Journal. We believe that happy employees will deliver the best possible customer experience in our industry.