07/30/2019
How many of you have used a chat widget on a website for support or for getting help with a website before? Is it annoying when they message you first, asking you if you need help, or do you like the proactive help?
We wrote a short piece on why live chat is important here:
Live chat is a really important feature to have on your website. With instant access to support, your users will most likely shop again on your website.