05/28/2026
Important Security Notice
We want to make our customers aware of a recent cybersecurity incident involving Charter Communications (Spectrum), which is currently under investigation and has been publicly reported in the security community.
At this time, email addresses, names, phone numbers, and other contact information may have been exposed as part of the incident.
While we do not have confirmation that any customer accounts have been directly compromised, this type of data exposure can increase the risk of phishing emails, scam calls, and impersonation attempts.
What you should watch for:
Emails claiming to be from Spectrum, Microsoft, or other service providers asking for password resets
Unexpected login alerts or security warnings
Requests for personal or payment information
Best practices we recommend:
Change passwords on important accounts (especially email)
Enable multi-factor authentication (MFA) wherever possible
Do not click links in suspicious emails—go directly to the official website instead
Be cautious of urgent or threatening messages asking for action
We will continue to monitor this situation and share updates if needed. If you have any concerns about your account security, feel free to reach out.
— Tech One Computers