Platform28

Name: Platform28
Address: 1170 Peachtree Street NE, Atlanta, GA, 30309, US
Telephone: (800) 861-6228
Price range: $$

Platform28 provides a scalable cloud communications solution for Carriers, Government Agencies, Enterprises and Business Process Outsourcers (BPOs).

We combine Multichannel Contact Center, PBX, IVR, and Network Call Routing into a single platform. Platform28 is the Robust Communications-as-a-Service Provider for the Enterprise.

* 150,000 Active Users
* 600M+ Interactions Monthly
* 99.999% Availability
* Zero Customer Turnover
* Open Architecture for simple integration
* Intuitive user interface provides easy access to critical Business

Intelligence

Our scalable cloud communications platform easily integrates with back-end systems and social media services such as Twitter. Organizations seeking a communications provider with large-scale proven deployment experience and a history of delivering improved business productivity choose Platform28. For over five years and counting, the platform has handled over 600 million interactions each month with carrier-grade reliability, and no major or critical tickets. Since 2001, Platform28 has been helping government agencies, enterprise and US Tier 1 carriers streamline their communications, drive business efficiency, and deliver an excellent customer experience. Platform28 is headquartered in Atlanta, GA. Specialties
Multichannel Contact Center, PBX, IVR, Network Call Routing, Cloud Contact Center Software, Cloud Applications, Cloud Technology, Customer Service Software and Applications, CaaS, Customer Engagement, Customer Experience, Large Scale Cloud Communications Deployment

07/29/2025

Faster service. Stronger agent support. Built-in intelligence. Platform28 is designed for contact centers that need to scale smarter with fewer blockers and better outcomes.

📞 Book your demo → https://hubs.la/Q03sW92R0

07/28/2025

Thinking about using generative AI in your contact center?
Learn where it adds real value and where it still needs human oversight to protect trust, accuracy, and compliance.

👉 Read the blog: https://hubs.ly/Q03sWKf00

07/25/2025

Customer support is evolving fast and AI is leading the shift.
Learn how modern AI tools are reshaping contact centers by improving service quality, reducing costs, and helping agents do their best work.

👉 Read the blog: https://hubs.ly/Q03sWFL90

07/24/2025

Outdated tools are costing you more than time.
See how Platform28 helps high-volume contact centers resolve issues faster, support agents better, and improve every customer interaction.

📘 Book your demo today: https://hubs.la/Q03sW9hs0

07/23/2025

Looking to improve CX and boost agent performance at the same time?
Contact center AI delivers faster support, personalized experiences, and smarter workflows — all while reducing agent burnout and operational drag.

👉 Read the blog: https://hubs.ly/Q03sWx1q0

07/21/2025

Your support team can work smarter not harder.
Our AI-Enabled Call Center Solutions Guide helps you simplify systems, reduce agent strain, and meet customer expectations faster.

📘 Download the guide → https://hubs.la/Q03sW1mx0

07/18/2025

Need to cut contact center costs without sacrificing quality?
This blog explores smart strategies to streamline operations, reduce overhead, and improve agent performance all while keeping customer experience strong.

👉 Read the blog: https://hubs.la/Q03sWvjf0

07/16/2025

Your contact center can move faster with fewer roadblocks.
This guide walks you through how to implement AI in ways that cut through inefficiencies, reduce agent fatigue, and delight your customers.

📘 Download the guide → https://hubs.la/Q03sVY7q0

07/15/2025

Stuck with rigid systems that can’t keep up?
Platform28’s AI-powered, cloud-native platform is built for flexibility — giving your team faster workflows, smarter automation, and better customer outcomes.

📞 Ready to upgrade? Book your demo now: https://hubs.la/Q03sW9P60

07/14/2025

Need to scale service without scaling cost?
Call center AI helps government and enterprise teams handle more inquiries, improve accessibility, and boost trust all while staying compliant and secure.

👉 Learn how: https://hubs.la/Q03sWtdj0

07/11/2025

⏱️ Long wait times and siloed systems don’t cut it anymore.
Upgrade to Platform28 — the all-in-one contact center solution that accelerates support, boosts agent performance, and scales with you.

📞 Schedule your demo now: https://hubs.la/Q03sW5BD0

07/10/2025

📲 SMS compliance isn’t optional and it starts with your Terms of Service and Privacy Policy.
Learn how to build 10DLC compliant language that protects your brand, avoids carrier blocks, and keeps your messages flowing.

👉 Read the blog: https://hubs.la/Q03sWmcm0

Address

1170 Peachtree Street NE
Atlanta, GA
30309

Telephone

(800) 861-6228

Website

http://www.platform28.com/

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