07/03/2026
We just released a new demo walkthrough of our Spun Web Call Center Software.
This system is built for real call center work, not just pretty buttons on a screen.
Inside the demo, youβll see:
Admin login and protected dashboards
Q-Health for inbound, outbound, callbacks, missed calls, pickup timing, and service levels
Seat management with extensions, email accounts, routing, and VAPI phone numbers
Call scripts by category, call type, and outbound lists
Editable knowledge base for agents and AI
Tickets created manually, from calls, or drafted by AI from transcripts
Recording settings, consent messages, retention rules, transcription, and playback links
Project management for clients, tasks, call lists, scripts, seats, and AI agents
Browser softphone with calling, hold, mute, transfer, pop-out mode, and three-way controls when available
Mail, tickets, analytics, knowledge, and customer context in one place
Production controls for release health, rollback, audits, and readiness
The goal is simple: give call centers, support teams, and sales operations one dashboard to manage calls, people, scripts, tickets, recordings, AI agents, and reporting without duct-taping five different systems together like itβs 2007.
Watch the demo video and see how the system works.
Spun Web Technology