CSD Access

CSD Access CSD Access is your one-stop hub for direct communication.

From Direct Video Calling (DVC) to interpreting services, we make it easy for you to connect, save time, and get results faster.

05/10/2026

To the moms, grandmothers, aunties, fur moms, mentors, teachers, spiritual mothers, and community role models, thank you for the love, wisdom, and care you pour into others every day. We celebrate you today.

Video description: series of people signing Happy Mother's Day in quick seconds. Text on screen with pink and yellow fonts says “Happy Mother’s Day.”

Here’s to the interpreters who help keep conversations accessible every day!ID: Graphic for National Interpreter Appreci...
05/06/2026

Here’s to the interpreters who help keep conversations accessible every day!

ID: Graphic for National Interpreter Appreciation Day with the message: “We appreciate the voices, hands, and hearts behind accessibility!” over an image of a person signing "interpreter". CSD Access logo appears at the bottom left.

05/05/2026

Cool fact of the day- Xfinity, Cox, Google, Walmart, and ABLE today partnered with us to provide customer support in sign language. That means you can connect directly with their representatives who know sign language, no third party needed.

Check out our website for the full list of partners and their contact information. Accessibility for the win!

www.csdaccess.org/partners

Video description: It is an animated graphic that has the text "Our partners delivering accessible customer support in sign lanugage." The background is a transparent photo of a person signing "partner." In the middle there is a blue box that lists down the companies names: Xfinity, COX, Google, Walmart, and ABLE today. Then an added text says "And more!" with two arrows pointing at the box. The bottom says "visit our website to explore all of our partners!." CSD Access logo on the bottom.

04/15/2026

We love celebrating a language with such rich culture and history. American Sign Language has come a long way, and we appreciate the value it brings. It is not just a language with a story, it provides access for Deaf, Hard of Hearing, DeafBlind, DeafDisabled, and Late Deafened communities.

This celebration also honors the founding of the first permanent and still-operating Deaf school in the United States, American School for the Deaf, on April 15, 1817, in Hartford.

Join us in celebrating this historic day while looking ahead to how we can continue expanding access and making ASL more widely available.

Video description: An etched graphic of two hands around the title "Happy National American Sign Language Day." Then a sub title reads "A LANGUAGE WE ALL DESERVE TO KNOW, TO LEARN, AND TO USE"

04/15/2026

Did you know that Xfinity offers Video Remote Interpreting (VRI) in 35 locations for their Deaf and Hard of Hearing customers? How cool is that? A win for accessibility! Check out the virtual map with the exact addresses on our website:

https://csdaccess.org/xfinity-vri-locations/

Share with someone who will benefit from this!
(Click CC for captions)

Locations:
📍Christy- Fremont, CA
📍E 9th- Oakland, CA
📍El Camino Real- Palo Alto, CA
📍Grafton- Dublin, CA
📍Monterey- San Jose, CA
📍San Jose/Brokaw CA
📍Saratoga- San Jose, CA
📍W Mckinley - Sunnyvale, CA
📍N Oxford Valley Rd - Langhorne, PA
📍City Ave - Philadelphia, PA
📍Havertown, PA
📍King of Prussia, PA
📍Lancaster Ave - Villanova PA
📍Northeast Shopping Center - Philadelphia, PA
📍Northeast Tower - Philadelphia, PA
📍Papermill Rd- Reading, PA
📍Philadelphia/Walnut, PA
📍7th Street NW- Washington, DC
📍N Courthouse Road- Arlington, VA
📍Duke St Suite 19B- Alexandria, VA
📍Venture Dr- Morgantown, WV
📍Campus Way South- Largo MD
📍Frederick, MD
📍Connecticut Ave - Silver Springs, MD
📍Grand Corner Ave - Gaithersburg, MD
📍Van Buren St- Riverdale Park MD
📍Beach Blvd, Jacksonville, FL
📍Blanding Blvd - Orange Park, FL
📍Durbin Pavilion Dr - St Johns, FL
📍Nautica Dr - Jacksonville, FL
📍River City Dr - Jacksonville, FL
📍Roosevelt Blvd - Jacksonville, FL
📍Sadler Rd - Fernandina Beach, FL
📍San Jose Blvd - Jacksonville, FL
📍St. Augustine, FL



Video description: Text on screen reads:
Xfinity locations that offer VRI!

A USA map is showing with purple pins on the east and west coast.

A woman comes on screen with a shirt that says “Got Deaf Customers?”

Transcript:
Oh wow this is cool! See those purple pins on the map? Those are Comcast’s Xfinity store locations that offer Video Remote Interpreting (VRI) for you! This means you can easily enter one of those stores, connect immediately to get the support you need. No waiting. No appointment needed! Will quickly show you the map!

(Several zoom ins of specific locations)

So what do you do now? Share it with someone that you think will benefit from this and check out the virtual map with all the specific locations to see which one is near you!

We are excited to share that we are supporting more access options for RICDHH! If you want to connect with the Rhode Isl...
04/13/2026

We are excited to share that we are supporting more access options for RICDHH! If you want to connect with the Rhode Island Commission on the Deaf and Hard of Hearing, check out the phone numbers provided to connect with either a representative who knows sign language or a speaking representative. Try it today!



ID: A blue gradient graphic announces “Launch Day!” for the Rhode Island Commission on the Deaf and Hard of Hearing (RI CDHH). The RI CDHH logo appears at the top, followed by large bold text reading “LAUNCH DAY!”

Two contact options are listed:
• General Inquiries: 401-256-5511
• Interpreter Services: 401-354-7630

Text on the right states: “Support in English and Sign Language Available!” with icons representing video communication and phone access.

At the bottom, hours are listed:
Monday – Friday, 8:00 AM – 4:00 PM ET.

Do you have an ABLE account or want one? Want to save money while keeping your SSI benefits? Get your answers in ASL tod...
04/06/2026

Do you have an ABLE account or want one? Want to save money while keeping your SSI benefits? Get your answers in ASL today by calling 202-953-2930. CSD Access is offering ASL support for ABLE today.

ABLE today is run by the National Association of State Treasurers (NAST). They provide ABLE accounts which are special savings accounts for people with disabilities. These accounts let you save and invest money without losing benefits.

To learn more, visit www.abletoday.org to join webinars, watch presentations, explore resources, and ASL Chat supported by CSD Access.

ID:
Green background with soft abstract shapes and a white line icon of a hand with a thumbs-up and upward arrow. The ABLE today logo appears at the top. Main text reads: “ASL Support is here!” Below: “CSD Access is now providing ASL-to-ASL support for ABLE today. Use it to:” followed by bullet points: “Learn what ABLE accounts are; See how saving affects SSI & other benefits; How to use ABLE accounts to manage money; Ask questions in ASL.” A contact section lists: “Call through videophone: 202-953-2930; Live Chat in ASL: visit abletoday.org; Hours: 11 AM – 8 PM ET.” Bottom logos: ABLE today and CSD Access.

Get your access as fast as Braylon Mullins from UConn’s 0.3-second game-winning shot! Learn more about how: www.csdacces...
03/30/2026

Get your access as fast as Braylon Mullins from UConn’s 0.3-second game-winning shot!

Learn more about how: www.csdaccess.org



Slide 1 (cover):
ID: A dramatic basketball graphic with lightning in the background and the text "Final Four:
Accessibility Edition." A large basketball sits at the bottom, introducing a March Madness-style theme focused on access.
Slide 2 (bracket):
ID: A tournament bracket graphic comparing accessibility barriers and solutions: "3rd Party Relay" vs. "Direct Communication," and "No Captions" vs. "Long Wait Times," under the heading "Final Four: Accessibility Edition."
Slide 3 (winner):
ID: A bold graphic announcing "The Winner Is...
Direct Communication!" with a trophy icon and lightning background, emphasizing direct access as the top choice. Then the text reads on the bottom "Skip the wait. Go direct. Sign language to sign language!"

We’re excited to welcome our new partners! 🤝 Our Deaf and Hard of Hearing community deserves the choice of direct commun...
03/19/2026

We’re excited to welcome our new partners! 🤝 Our Deaf and Hard of Hearing community deserves the choice of direct communication ASL to ASL, no third party involved.

Check out these numbers to connect directly with ASL-fluent representatives who are ready to help with customer service (Walmart), financial support (ABLE today), senior resources (DSA), and more!

ID pinned in comments.

01/23/2026

Safe spaces matter. 💛

Events like CCWomen at Customer Contact Week Orlando create room for women to connect, grow, and truly feel seen. When we talk about access, everyone deserves to feel welcome, included, and safe. In this video, our teammate Cameron Papazis reflects on her CCWomen experience and why it left such a powerful impact.



Video description: (click CC for captions) Cameron is standing in front of a CCWomen sign. She is wearing a blue buttoned up shirt and black pants. She begins to sign: Hello! This CCW conference has been amazing so far! I specifically enjoyed CCWomen section. We connected with female leaders in contact centers to discuss ways to improve the workplace experience for everyone and how we can better support one another. I am really looking forward to those relationships and how we can continue to make sure contact centers are accessible to our Deaf and Hard of Hearing community.

Address

2028 E Ben White Boulevard
Austin, TX
78741

Opening Hours

Monday 8am - 7pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm

Telephone

801-657-5888

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