Burgess Technology Services

05/28/2026

We were very pleased to be keynote sponsor at the recent Maine Municipal Association Technology conference. Always a great opportunity to meet new folks and visit with some of our valued current clients.

05/25/2026

BTS will be closed today, Monday, May 25th, in observance of Memorial Day.
As always, BizGuard customers will continue to receive 24/7 emergency support during this time.

05/20/2026

We heard it was National Rescue Dog Day and wanted to celebrate by sharing staff rescues! The staff rescue kitties were not having it.

05/01/2026

When it's time for your business to crunch bottom-line numbers, you might be rethinking expenses that didn't even exist 10 years ago. The truth is, they are protecting you from great (and increasing) risk to your business, which also didn't exist 10 years ago. The stakes continue to get higher.

Is Impersonation Protection Worth It? A common question we hear from clients is whether advanced email security really matters.

04/23/2026

CYBER THREAT ALERT: We want to make you aware of a significant email security threat currently being circulated. This photo is an example of one we caught recently. In many cases, these messages may look like they are sent from your own email address to yourself, making them seem trustworthy at first glance.
What to watch for:
* Emails that appear to come from your own address
* Unexpected or unusual messages, especially involving urgency,
* Password resets, and QR code scanning.
* Requests for sensitive information, payments, or login actions
What you should do:
* Do not click links or download attachments from these messages
* Do not reply or engage with the email
* Immediately forward the email to our team for review

Our team is actively monitoring and implementing protections for our clients, but user awareness is critical in preventing these attacks. If you have any questions or believe you may have interacted with a suspicious email, please contact Team BTS (or your own IT support) right away.

04/15/2026

In most cases, your staff is your first and last line of defense. Do they know how to recognize a threat? Contact BTS for more information on our effective Security Awareness Training and Testing

04/10/2026

April 10, 1943 is kind of a big deal - the day of conception for the Grandaddy of all Electronic Computers. “Researchers at the University of Pennsylvania begin work on the Electronic Numerical Integrator and Computer (ENIAC), which when completed, will become the first general-purpose fully electronic computer, capable of making calculations one thousand times faster than any other prior computer. The work will be carried out in secret since the computer is intended for military purposes, though it won’t actually be completed until after World War II ended. ENIAC will be unveiled to the public in February 1946.” ~ thisdayintechhistory.com

04/02/2026

When it comes to IT Security, many messages bear repeating, including "Tax Season is Prime Phishing Season". Check out our most recent blog to learn more about the areas of vulnerability, angles of attack, and ways you can prepare your staff to not fall into the traps.

Tax season is prime phishing season. It doesn’t just bring deadlines - it brings urgency, sensitive data, and a spike in cyber risk.

03/31/2026

World Backup Day, you say? At BTS, every day is Backup Day! Having a complete and up to date backup is imperative for protecting your organization from ransomware, and preparing for disaster recovery. Are you sure you are backing up your company’s data in the most effective way possible? Celebrate World Backup Day by checking out our previous blog post on the topic!

We have a couple of client case studies we’d like to share as cautionary tales, as well as examples of why you must perform a regular review of your backup protocols. We at BTS are big fans of Microsoft 365. You can find more information on the many tools and benefits here: Microsoft 365 from Cont...

03/12/2026

We do *love* spending time in the communities we serve. Last Friday we had the opportunity to ride along on a Ribbon Cutting Train in our own backyard. It was a wonderful event co-hosted by and ! 8 new or newly moved businesses were visited and many community connections created and renewed!

02/24/2026

Cyber attacks are becoming more and more prevalent. We have protocols in place for how to most effectively counteract an email compromise, successful phishing attempt or breach at a client business. But the organization affected needs to have a plan in place as well. Kind of a "help us to help you" situation. This month's blog shares a clear timeline of what's happening in the first 30 minutes after a breach. (and how you can prepare for it to be a footnote instead of a crisis for your organization).

A cyber breach doesn't usually announce itself. It whispers. What happens in the next 30 minutes determines if it'll be a footnote or crisis.