Encore Associates, Inc.

11/20/2020

Attention Providers/Submitters of Electronic Claims---November and December 2020 Holiday Cutoff Dates for Receiving Electronic Claim Files

The cut-off dates/times for receiving electronic claim/encounter transactions at Gainwell Technologies for processing the weeks of Thanksgiving, Christmas and New Year’s holidays are as follows:
Note: All times listed below are Central Standard Time.
Wednesday November 25 – 10:00am
Thursday December 24 – 10:00am
Thursday December 31 – 10:00am

Files will not be processed Thursday, November 26, Friday November 27, Friday December 25 and Friday January 1.

04/21/2020

Additional Grants from the CARES Act

Today, the Department of Health and Human Services (HHS) is announcing $955 million in grants from the Administration for Community Living (ACL) to help meet the needs of older adults and people with disabilities as communities implement measures to prevent the spread of COVID-19.

03/19/2020

Important Information from OCDD to our Louisiana Providers

03/18/2020

Action is needed!

Washington, D.C. – People with intellectual and developmental disabilities (I/DD) are facing threats to their health and wellbeing due to the global COVID-19 pandemic, and the legislation passed by Congress and on its way to President Trump’s desk is a start in addressing their needs in this cri...

03/17/2020

As we adjust to the COVID-19, our employees have begun to transition to a work from home situation. All phone lines are being monitored however the best/quickest way to reach us would be via email [email protected] for HelpTeam support.

Take care of yourself and others!

12/03/2019

09/03/2019

Our phones are back!

09/03/2019

We are having troubles with our phone lines, please email the [email protected] with any issues.

08/28/2019

Don't forget, you have up to one year to file new claims and up to TWO years to file adjustments! Our recon process automates this process for you! Contact us today to get caught up with your claims!

07/02/2019

We will be closed July 4th-5th, 2019. If you should need assistance please email [email protected]. Have a Happy Fourth of July!