JEC Internet

06/01/2026

Happy Workaversary to some of our hardworking employees marking another year with us! We're so grateful for your hard work and dedication, and appreciate everything y'all do for the JEC family! ⚡💪

05/28/2026

Upload speeds — do they really matter? 🤔 Spoiler: yes, a lot!

Most people focus on download speeds, but upload speeds affect your everyday life more than you'd think:

• Video calls — choppy video? That's your upload speed.
• Sending large files — slow uploads waste your time.
• Sharing photos and videos — buffering on your end, too.
• Online gaming — lag during matches? Upload speed plays a role.

Fiber internet offers symmetrical speeds — meaning your upload is just as fast as your download. That's the difference.

Have questions about fiber internet? Give us a call at 361-771-4444

05/26/2026

Longer days = more time outside 🌿 Whether you're working in the yard or relaxing on the porch, your internet should be ready when you come back in. Reliable fiber means no waiting, no buffering, just a connection when you need it.

05/25/2026

UPDATE 12:15PM Internet should be restored!

This outage is affecting the fiber internet as well

UPDATE 12:15PM: Power should be restored!

There is a transmission outage affecting the Red Bluff substation. STEC is aware of the outage and is in route. There is no estimated time for restoration at this time.

This outage is affecting our Fiber Internet as well.

📞 Report Outages: Please call us directly or use the SmartHub app. We cannot accept outage reports via social media comments or messages.

To report an ELECTRIC outage please call your respective office:
Jackson County District - 361-771-4400
Matagorda County District - 979-245-3029
📲Automated IVR (Press 0, then O)
📱Representative (Press 0, then 1)

To report an INTERNET outage please call 361-771-4444

📍 Track Progress: View active outages on our live map: https://jecec.outagemap.coop/ #/

05/21/2026

This Memorial Day, remember and honor all who have served and sacrificed for our freedom.

In observation of the Memorial Day holiday our offices will be closed Monday, May 25th. Have a safe and enjoyable holiday!

To Report Outages:
Please call us directly 361-771-4444 or use the SmartHub app. We cannot accept outage reports via social media comments or messages.

05/19/2026

Movie night. Game day. Binge weekend. 📺🍿 However you stream, your internet should keep up. Fiber internet means:
✅ Smooth streaming (even in 4K)
✅ No buffering interruptions
✅ Multiple devices, no slowdowns

05/18/2026

🛜 Great news JEC Internet! 🛜

We are offering a $3 monthly discount when you enroll in Autopay AND Paperless Billing through SmartHub!

✅ Register for SmartHub
✅ Sign up for Autopay
✅ Click the button to go Paperless
✅ Start saving $3 each month!

It’s an easy way to simplify your billing and save money at the same time. If you haven’t signed up yet, now’s the perfect time! Plus, your Electric and Internet services are now together in one convenient place for easier account management.🎉

05/14/2026

If you were registered for Auto Pay with a credit card in our legacy system you will be required to re-register for Auto Pay in our new SmartHub payment system!

Check out this video on how to register for Auto Pay using the mobile app or visit our SmartHub support page at jecec.com/smarthub for more information!

05/14/2026

If you were registered for Auto Pay with a credit card in our legacy system you will be required to re-register for Auto Pay in our new SmartHub payment system!

Check out this video on how to register for Auto Pay using the website or visit our SmartHub support page at jecec.com/smarthub for more information!

05/14/2026

This is a reminder to take a break and step outside for a bit 🌿 The emails, notifications, and to-do list will still be there when you get back. Even a few minutes of fresh air can boost your mood and help you feel more refreshed.