CallShaper

CallShaper CallShaper is the cloud-based call center management platform for small to mid-size businesses. All this at NO EXTRA COSTS AND NO LONG TERM CONTRACTS!

CallShaper features inbound and outbound blended dialing; various outbound dialing algorithms including predictive, progressive, preview and manual dialing options; multiple lines per agent; full recording with QA features such as Whisper & Barge; Built-in Scorecards; Agents can be worldwide; Scripting on the fly; Real-time lead feed from websites; IVR; 3rd party transfers; Simplistic interfaces f

or Managers/Supervisors/Agents; Scheduled reporting and full data dumps; Possibly the best Support and Online Library.

Address

1443 Rock Spring Road PMB 48
Bel Air, MD
21014

Opening Hours

Monday 8am - 7pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm

Telephone

+1 888-276-1370

Website

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