10/16/2021
A Plus Computer Tech, an Bellevue locally owned business since 2007, is seeking a PC technician to work in-shop. This is a full-time position that will include training.
Desired Skills:
- Proficient in PC hardware diagnosis, repair and assembly
- Experience with software diagnosis and repair
- Customer service experience
Knowledge of the following:
- Virus & Spyware Removal
- Data Recovery
- Networking Solutions
- Wireless Networking & Security
- Troubleshooting & Repair
- System Optimization & Clean Up
- Server, Desktop & Laptop repair
- Hardware & Software Upgrades
- Data Transfer & Data Backup
- Consultation & Tutoring
Responsibilities include:
- Answering incoming phone calls
- Greeting, checking in, and assisting walk-in customers
- Perform service and repairs on multiple computers daily
- Input customer data, schedule on-site appointments
- Perform on-site service calls
JOB REQUIREMENTS:
- Excellent customer service skills
- Strong sense of responsibilities
- Excellent work ethic and time management
- Ability to work without supervision
- Positive attitude
- Valid driver's license and reliable transportation
- Strong communication and organization skills
- 2+ years or equivalent experience installing, configuring, maintaining and troubleshooting computers and computer systems
- Strong knowledge of PCs
- Great problem-solving skills