10/27/2025
🚨 Alert: Beware of Phishing Emails Claiming Webmail Deactivation 🚨
We want to make you aware of a rampant phishing campaign that’s circulating — it claims your webmail account is about to be deactivated unless you take immediate action. This includes scary subject lines like “Webmail Deactivation Final Notice,” “Account Deactivation Notice,” or “Act Now: Important Information Regarding Your Webmail”.
Here’s what you need to know:
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✅ What the scam looks like
• You receive an email saying something like: “We emailed you last month to let you know about the changes… In order to continue to access your mailbox after October 31, 2025….”
• The email often has a button/link such as “Click here to start” which redirects you to a fake login page.
• The design may mimic a legitimate provider’s look and feel, but the sender address, URL, or message details are off.
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❌ Why this is dangerous
• If you enter your credentials on the fake page, scammers can gain access to your email account — and from there your other accounts (social media, banking, etc.).
• They may use your account to send spam, commit identity theft, or trick your contacts into opening malicious links.
• Opening attachments or clicking links could also install malware on your device.
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🔍 How to spot the red flags
• The email greets you with something generic like “Dear User” rather than your actual name.
• The “From” address doesn’t match your trusted provider exactly, or the link destination is not legitimate. Hover over links to inspect.
• Urgent language: “Your account will be deleted in 24/48 hours.” Pressure to act fast is a strong hint.
• The email asks you to input login credentials, or download/open a file. Legitimate providers typically don’t ask for your password in an email.
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🛡 What you should do
1. Do not click any link in a suspicious email.
2. Instead, log in to your account directly via the official website (don’t use the link in the email) and check for alerts or messages.
3. If you have clicked a link and entered your credentials:
o Change your password immediately.
o Enable two-factor authentication (2FA) if available.
o Review account activity for anything unusual.
4. Delete the phishing email and empty your trash/spam folder.
5. If you have any doubt, contact our support team using the phone number or contact info you know is real — not what’s provided in the suspicious email.
6. Keep your device’s operating system, browser, and antivirus software up to date.
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We want to stress: We will never send an email telling you we’ve blocked your account and asking you to enter your password to unblock it. That is always a scam.
🛑 Stay safe, and thanks for being a trusted user. If you have any concerns, contact support at 877-841-6500 and we’ll be happy to help.
