Revinate

Revinate Revinate is the leading direct booking platform for the hospitality industry. Revinate counts over 25,000 of the world’s leading hotels as customers.

We power 950 million+ Rich Guest Profiles™ and $17.2 billion in direct revenue for 12,500+ hotels worldwide. Revinate helps hotels know more about their guests so they can deliver personalized experiences that create valuable relationships and lifelong customers. Revinate is well-funded by leading investment firms Benchmark Capital, Tenaya Capital, Northgate Capital, Industry Ventures, Formation 8

, and Tao Capital. It is headquartered in San Francisco, with offices in New York, Amsterdam, Singapore, Cape Town and Sydney. To learn more, please visit www.revinate.com or email [email protected].

03/17/2026

Most hotels don’t have a demand problem.

They have a visibility problem inside their own data.

The 2026 Hospitality Benchmark Report makes this clear and we’re breaking it down in a 3-part webinar series hosted by Bailey Yeats, Marketing Manager at Revinate.

If you’re responsible for revenue, marketing, or guest reservations this is for you 👇

📅 March 18 — Email strategies that actually convert
📅 March 25 — How to turn guest data into revenue (without new tools)
📅 April 1 — The missed opportunity in your voice channel

Link in bio.

The sign of productive guest engagement is … ⬇️ ✨ The ability to attract and engage guests on any channel. ✨Stacy Venden...
02/24/2025

The sign of productive guest engagement is … ⬇️

✨ The ability to attract and engage guests on any channel. ✨

Stacy Venden, Vice President Partner Services at Forbes Travel Guide, says that’s a critical skill for any hotelier to have in order to connect with the right guest and create a lasting relationship.

This year at NAVIGATE Austin, you can hear Stacy talk about creating an omnichannel strategy and the success she’s seen from hoteliers who use it.

Don’t miss this session!

Click the link to register for NAVIGATE Austin!
https://bit.ly/3Eu3LKV

“We all as hoteliers have things that are sitting on the shelf that aren't being fully maximized, and at the end of the ...
02/21/2025

“We all as hoteliers have things that are sitting on the shelf that aren't being fully maximized, and at the end of the day, it comes down to three things — your people, your technology, and those processes, those strategies.”

Here, Revinator Dominic Donatoni, Senior Enterprise Client Sales, explains a simple formula to realize the full potential of your hotel’s voice channel.

Empowered reservation agents, technology that can capture the right data, and the strategy to activate that data in guest conversations lead to the ROI in your voice channel.

This week on the Hotel Moment podcast, we’re discussing how to achieve the ROI you're looking for from the voice channel.

We’re featuring a webinar from our Hotel Moment Deep Dive series, “Voice of opportunity: Turning caller inquiries into revenue strategies.”

Revinators Melissa McMullin, Product Marketing Manager, Jack Newkirk, Enterprise Sales Consultant, and Dominic Donatoni, Senior Enterprise Client Sales will inspire you with tips to empower your agents so that more calls convert and fewer bookings are abandoned.

Listen now: https://bit.ly/3QoSHBD

Hotel Moment episodes drop every Wednesday. Subscribe, so you never miss an episode.

You can also catch episodes on our Revinate YouTube channel. Be sure to hit subscribe!

Or subscribe on Spotify, Apple Podcasts, or any other streaming service.

| |

Have you ever played two truths and a lie?We’ll explain how to play just in case.All you have to do is tell us which of ...
02/19/2025

Have you ever played two truths and a lie?

We’ll explain how to play just in case.

All you have to do is tell us which of the three statements is false. By default, the other two statements are true!

The voice channel is the highest ADR in the countries Revinate serves.

The voice channel is dead.

There is a 22% booking value premium for voice channel retargeting.

Did you get it?

❌ The voice channel is dead. ❌

That’s completely false.

The voice channel can be your hotel’s most profitable and data-rich channel if you know how to leverage it, and you have a team of empowered agents at the helm.

This week on the Hotel Moment podcast, we’re talking about how you can realize the power of the (very much alive), voice channel.
We’re featuring a webinar from our Hotel Moment Deep Dive series, “Voice of opportunity: Turning caller inquiries into revenue strategies.”

Revinators Melissa McMullin, Product Marketing Manager, Jack Newkirk, Enterprise Sales Consultant, and Dominic Donatoni, Senior Enterprise Client Sales walk through the ways to level-up your voice channel to create a seamless booking process and maximize direct bookings.

Listen now https://bit.ly/3QoSHBD

Hotel Moment episodes drop every Wednesday. Subscribe, so you never miss an episode.

You can also catch episodes on our Revinate YouTube channel. Be sure to hit subscribe!

Or subscribe on Spotify, Apple Podcasts, or any other streaming service.

| |

The hospitality market — that’s a fun one.The hospitality market is nothing short of dynamic, and keeping up with its ev...
02/19/2025

The hospitality market — that’s a fun one.

The hospitality market is nothing short of dynamic, and keeping up with its ever-evolving trends takes time.

Colin Sherman, Director of Hospitality Market Analytics, CoStar Group, Texas & US South is going to help you save time figuring it out.

Colin will be speaking at NAVIGATE Austin this year to lend a sense of what hoteliers can expect in terms of market trends and guest demand, so that you can identify your most profitable opportunities.

Click the link to register for NAVIGATE Austin:
https://bit.ly/3Eu3LKV

Want to know what's next in tourism and hospitality?At you’ll hear from Alex Gersovitz, Associate Partner at McKinsey ...
02/14/2025

Want to know what's next in tourism and hospitality?

At you’ll hear from Alex Gersovitz, Associate Partner at McKinsey & Company.

During his general session, Alex will reveal the consumer trends shaping tourism & hospitality in 2025.

Stay ahead of the curve. Register today. Click the link in the comments below.

Register now: https://bit.ly/3Eu3LKV

“Our guests don't want to go into these typical traditional loyalty programs.”According to Casper Overbeek, Chief Produc...
02/14/2025

“Our guests don't want to go into these typical traditional loyalty programs.”

According to Casper Overbeek, Chief Product Officer at citizenM, guests are just tired of the same old hotel loyalty programs.

Yawn. 🥱 Next!

That’s why citizenM is shaking up the loyalty space and bringing excitement back to guests who want more from the brands they love.

This week on the Hotel Moment podcast, Casper joins podcast host and Revinate CMO, Karen Stephens, to explain why citizenM has created a paid subscription program for their loyalty guests and how more than 45,000 guests are taking advantage of it.

Tune in and find out more about how the program works and for inspirations on how you can push your hotel to deliver a better guest experience to the guests who visit you time and time again.

Listen now: https://bit.ly/4hChFcS

Hotel Moment episodes drop every Wednesday. Subscribe, so you never miss an episode.

You can also catch episodes on our Revinate YouTube channel. Be sure to hit subscribe!

Or subscribe on Spotify, Apple Podcasts, or any other streaming service.

| |

If we had to say, we’d say you subscribe to your favorite brands.A favorite movie or TV streaming provider, a grocery de...
02/12/2025

If we had to say, we’d say you subscribe to your favorite brands.

A favorite movie or TV streaming provider, a grocery delivering service — whatever it is, you’re willing to subscribe and pay for that product or service because you love it.

Could a subscription program work for hotels?

It’s working for citizenM hotels, and they have a database full of loyal guests to prove it.

“We say if you're willing to pay, we will give it to you.”

That’s the strategy behind citizenM’s paid subscription model according to Casper Ovebeek, Chief Product Officer at citizenM.

This week on the Hotel Moment podcast, Casper joins podcast host and Revinate CMO, Karen Stephens, to share how citizenM is letting go of traditional loyalty programs and instead offering guests instant access with guaranteed room availability and discounts if they subscribe and pay.

Tune in and get inspired by citizenM’s approach to guest loyalty and how they're supporting the overall guest experience with AI technology that puts personalized experiences, first.

Listen now: https://bit.ly/4hChFcS

Hotel Moment episodes drop every Wednesday. Subscribe, so you never miss an episode.

You can also catch episodes on our Revinate YouTube channel. Be sure to hit subscribe!

Or subscribe on Spotify, Apple Podcasts, or any other streaming service.

| |

Hoteliers deserve breakthrough performance 🚀And that includes breakthrough performance for every hotel department team.R...
02/10/2025

Hoteliers deserve breakthrough performance 🚀

And that includes breakthrough performance for every hotel department team.

Ryan Estis gets that, and that’s why he’s our keynote speaker this year at NAVIGATE Austin!

When Ryan takes the stage, be prepared for a research-backed perspective on how your hotel can unlock staff potential and deliver value to guests at the same time.

One of the ways to drive profitable growth is with a human-centered approach and Ryan is ready to tell you all about it.

Click the link to register for !
https://bit.ly/3Eu3LKV

Address

543 NW York Drive, #120
Bend, OR
97703

Telephone

+14156714703

Website

Alerts

Be the first to know and let us send you an email when Revinate posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Revinate:

Shortcuts

Share

Category