SDL

09/22/2025

As the seasons shift, towns juggle it all—leaf piles lining the streets, community events filling calendars, and winter storms just around the corner. For many local governments, digital tools are becoming the secret to staying ahead of the fall rush. From managing leaf collection to preparing for snow, these 4 digitization trends are helping communities keep things running smoothly.

📖 Read the blog: https://getsdl.com/resources/blog/4-fall-digitization-trends-in-local-government/

09/16/2025

Happy National IT Professionals Day! We're celebrating the IT teams behind the scenes in local government: the ones who keep websites running, records secure, and staff connected. Your work powers the services our communities rely on every day. Thank you for all you do.

09/15/2025

Picture this: an inspector finishes checking a property and, instead of heading back to the office to file paperwork, they’re already on the way to the next site. Notes, photos, and updates are logged right there on-site and instantly shared with the whole team. No delays, no backtracking—just more time to focus on the work that matters.

That’s the difference mobile inspection apps are making for inspectors and the communities they serve.

See how mobile inspection apps are making life easier for inspectors (and everyone they work with): https://getsdl.com/resources/blog/top-4-reasons-why-you-should-use-a-mobile-app-for-inspections/

09/12/2025

September is National Preparedness Month, a reminder of the vital role local governments play in keeping communities safe and informed. Now is the perfect time to evaluate how your department shares critical information.

SDL helps local governments keep residents informed and prepared. When emergencies happen, communication shouldn't be a scramble. Let’s make sure your town is ready.

09/08/2025

We get it: a resident calls to check on the permit they submitted weeks ago. But behind the scenes, that request is buried in a platform that doesn’t talk to your other systems. It’s one of the most common workflow challenges—permitting, licensing, inspection scheduling, and citizen complaints all living in separate, disconnected tools.

Here are 5 more common challenges, and how to turn them into wins: https://getsdl.com/resources/blog/turn-these-5-common-workflow-challenges-into-wins/

09/05/2025

Meet Lindsay, one of our incredible Customer Success Managers at SDL!

She helps local governments get the most value from our software by making sure they have the tools, training, and support to work efficiently and serve their communities. She loves building strong relationships with clients and seeing firsthand how our solutions make daily operations easier.

Her advice for future GovTech pros: Be curious, adaptable, and always client-focused.

Outside of work, you can find Lindsay gardening, exploring new places, or enjoying the great outdoors.

09/01/2025

Happy Labor Day! Today, we celebrate the hard work and dedication of local government leaders and employees who serve their communities every day. Thank you for everything you do to keep our towns and counties running smoothly.

08/29/2025

Southern communities are no strangers to storms—but in recent years, they’ve gotten stronger, more frequent, and harder to predict. When severe weather hits, local governments often need to shift quickly to online services to keep operations running and residents safe.

That’s exactly what Lambertville City had to do at the start of the pandemic. Faced with a public health crisis, they brought their forms online fast to protect staff and residents.

Their story is a reminder: whether it’s a virus or a hurricane, having digital tools in place gives governments the flexibility to adapt fast when the unexpected hits.

Read Lambertville's story: https://getsdl.com/resources/case-studies/lambertville/

08/25/2025

Local governments trust us with sensitive data, which is a responsibility we don't take lightly.

To affirm our commitment to security, we've launched our Trust Center, giving you full visibility into how we protect your data.

Explore SDL's Trust Center here: https://trust.getsdl.com/

08/18/2025

As fall rolls in, many local governments are bracing for a surge in permits, inspections, and project requests.

If your community development team is feeling the pressure, this blog offers three practical ways to save time and keep things moving—without cutting corners.

Learn more:

Whether handling permits, inspections, or planning meetings, these tasks take time and energy. Here are three ways software can help local governments streamline their community development work.

08/13/2025

CIOs are working hard to manage disconnected systems. But siloed data, security risks, and patchwork integrations make it tough to keep everything connected.

As a CIO, you’re expected to lead the charge on modernization while keeping systems secure, staff supported, and residents served. This blog explores what it takes to build a centralized platform that checks all those boxes—with security at the core. If you’re rethinking your infrastructure strategy, start here.👇

https://getsdl.com/resources/blog/a-cios-guide-to-centralizing-local-government-technology-safely/

08/11/2025

We're spotlighting Thomas Lukasiewicz this month! Our very own Software Engineer is focused on one thing: building tools that make life easier for local government staff in the field. Think building inspectors and code officers who used to rely on paper forms—now they can file reports, take photos, and sync with the office, all from a mobile app he helped create.

He’s driven by the impact his work has on real people, helping public servants do their jobs more efficiently and with less stress. Simplifying complex workflows into something intuitive and reliable is what he does best.

When he’s not developing solutions, you’ll likely find him out on a hiking trail or exploring new ideas through books on personal growth and investing.

We’re lucky to have Thomas on the team!