The Home & Commercial Services Industry, known as the “Trades,” is a $600 Billion, essential industry enabling Americans to live and work in their homes and offices with serenity. We’ve worked hard for the last couple of years to bring an innovative, intelligent software platform to enable hard-working men and women in the Trades to achieve more with fewer resources. While working on Buck.ai and t
esting it out in different business environments, we realized that there were fundamentally wrong with the business operations in the trades and that there were many problems -some of them not discovered entirely- that Buck.ai would help with using technology. Lack of conventions, overburden of waste, operational inefficiency, and emotional decision-making not relying on data collectively create organizational habits of not prioritizing profitability. However, this is, by design, the reason for the existence of service companies. At Buck.ai, we have a team with decades of experience in the trades and mastery over cutting-edge technologies such as AI, machine learning, and optimization. This enables us to build great software and put our products ahead of the competition. However, technological advancements erode over time, and no matter how good we are at timing, it doesn’t sustain movements over the long term. So we need principles that reflect Buck.ai’s approach and culture, coherent with the Trades. These principles are the pillars we use for product design and development to help our customers achieve the organizational excellence that Buck.ai is built for. In other words, they are what makes Buck.ai different and unique. So, without further due, here is the Buck.ai doctrine on how home service companies should be run.
1. Put convention over configuration.
3. Data triumphs all.
4. Eliminate waste at all business levels.
5. Automate all possible decisions.