Ozmo

Ozmo Ozmo helps mobile operators and their consumers solve any device or software issue quickly and effectively, with ease and confidence.

Ozmo helps mobile operators and their consumers solve any device issue quickly and effectively. Since creating the world’s first virtual device to support the launch of the HTC G1 Android for T-Mobile, Ozmo has established itself as the leading provider of Virtual Devices, helping both customer service agents and consumers troubleshoot issues with ease and confidence. Ozmo supports the launch of h

undreds of device and software updates each year, generating more than 20 million support interactions annually, helping mobile operators improve their customer experience, decrease costs, and increase customer loyalty.

Day 1 at Fiber Connect in Orlando, Florida!Our VP of Sales, Troy Cross, presented on the emerging technologies driving t...
05/18/2026

Day 1 at Fiber Connect in Orlando, Florida!

Our VP of Sales, Troy Cross, presented on the emerging technologies driving the evolution of managed homes and connected buildings. Don't forget to stop by our booth 2042 to learn more.

Ozmo is proud to be an annual sponsor of Virginia Tech Academy of Data Science's Computational Modeling & Data Analytics...
05/13/2026

Ozmo is proud to be an annual sponsor of Virginia Tech Academy of Data Science's Computational Modeling & Data Analytics (CMDA) capstone program. Yesterday, the CMDA student group “Wizards of Ozmo” presented their work on how support conversations can influence agentic AI. Special shoutout to our team of Ozmonaut sponsors: David Bates, Matthew Seiler and Kyle Krcmaric!

🤖 AI in the contact center creates impact when it strengthens agents in the moment instead of replacing them.In our late...
03/10/2026

🤖 AI in the contact center creates impact when it strengthens agents in the moment instead of replacing them.

In our latest blog, we break down how agent assist AI supports live interactions by analyzing intent and surfacing contextual guidance in real time, helping agents avoid system switching while customers wait. The result is reduced cognitive load, faster resolutions and more consistent performance across every interaction.

👉 Read the full blog: https://hubs.li/Q046gl2C0

💡In banking, "I can’t see what you’re seeing" is the primary driver of high handle times and agent frustration. Ozmo’s b...
03/09/2026

💡In banking, "I can’t see what you’re seeing" is the primary driver of high handle times and agent frustration. Ozmo’s banking and financial support solutions eliminate this friction. We give agents a 1:1 virtualized view of your app without needing physical devices or guarded demo accounts.

The Ozmo advantage:

Security first support: Virtualize complex flows without accessing sensitive customer data.
Instant accuracy: Agents bypass "describe your screen" delays by seeing exactly what the customer sees.
Frictionless adoption: Deflect support volume by guiding users through complex app setup and navigation.

👉Learn more: https://hubs.li/Q0462tp50

In financial institutions where support interactions are high-stakes, complex and costly, Ozmo delivers secure, complian...
03/02/2026

In financial institutions where support interactions are high-stakes, complex and costly, Ozmo delivers secure, compliant digital guidance for financial apps that reduces friction and improves support performance.

Learn more: ➡️ https://hubs.li/Q045bhNV0

02/26/2026

A closer look at Ozmo from MWC Barcelona

In this clip with Troy Cross and Light Reading, see how Ozmo helps global brands deliver seamless customer support through AI-powered visual experiences.

📍Stop by booth at the event to learn more.

🔗 Read the full recap: https://hubs.li/Q044TyRH0

🔔 Only 1 Week Until MWC Barcelona 2026!Next week in Barcelona, the focus turns to large-scale AI deployment, intelligent...
02/25/2026

🔔 Only 1 Week Until MWC Barcelona 2026!

Next week in Barcelona, the focus turns to large-scale AI deployment, intelligent networks and real operational performance. We’re excited to showcase how Ozmo can supercharge your customer support efficiency by minimizing costly truck rolls, and resolving device issues using remote video and AI support.

Chat with:
Troy Cross | Sales
Adreanna Nunn | Sales
Sadie Conley | Marketing
Dylan Vestal | Marketing

📍Visit us at Booth .

➡️Schedule time with us at the event: https://hubs.li/Q044JHGx0

🤝 Thank you to everyone who connected with Ozmo at the NCTC Winter Educational Conference 2026!It was a great few days o...
02/25/2026

🤝 Thank you to everyone who connected with Ozmo at the NCTC Winter Educational Conference 2026!

It was a great few days of conversations around mobile growth, device strategy and the evolving role of digital support in broadband. We were proud to have Troy Cross join the panel, “What Every Mobile Provider Must Know About Devices in 2026,” sharing insights on how providers can approach devices and mobile more strategically in the year ahead.

➡️ Missed us at NCTC? schedule a time with us virtually: https://hubs.li/Q044GWTp0

🎉 Now : Enterprise Account Executive at Ozmo 🚀Are you a strategic, high-performing sales professional ready to drive gr...
02/23/2026

🎉 Now : Enterprise Account Executive at Ozmo 🚀
Are you a strategic, high-performing sales professional ready to drive growth in complex enterprise environments? Ozmo is looking for an Enterprise Account Executive to lead full-cycle sales efforts, expand key relationships and deliver measurable impact across Tier 1 and Tier 2 target accounts.

✨ At a glance:
✔ Develop and execute strategic sales plans to meet and exceed revenue objectives
✔ Build and expand relationships with enterprise decision-makers across telecom, insurance, OEM, retail and large enterprise sectors
✔ Drive new business through targeted prospecting, referrals and account pe*******on strategies
✔ Navigate complex organizations and steward deals through the full sales cycle
✔ Partner cross-functionally with Product, Marketing and Customer Success to position Ozmo for long-term success
✔ Leverage data and AI-driven insights to improve forecasting accuracy and sales effectiveness
💼 Competitive base salary plus commission plan that rewards high achievers
💼 Flexible, remote work environment with strong benefits and growth opportunity

If you’re ready to own enterprise relationships, influence strategy and help grow a SaaS platform transforming tech support at scale, we’d love to hear from you.

🔗 Apply now: https://hubs.li/Q044g7JS0

From AI infrastructure to advanced connectivity, MWC Barcelona 2026 will spotlight how intelligence, networks and respon...
02/23/2026

From AI infrastructure to advanced connectivity, MWC Barcelona 2026 will spotlight how intelligence, networks and responsible innovation are coming together to shape the future of telecom and digital experience.

We’ll be on the show floor and would love to connect.

📍 Booth

🔗 Read our full preview here: https://hubs.li/Q044d1NW0

Address

2270 Kraft Drive
Blacksburg, VA
24060

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