AlertOps revolutionizes the approach used by an IT workforce to integrate incident management identification, resolution and communication into a seamless exercise that emphasizes workforce interaction. AlertOps is a highly customizable workflow engine capable of integrating into industry leading monitoring tools or being a stand alone solution. The integration options and stand alone features str
eamline the escalation and communication of critical events throughout an organization by involving key problem resolution staff when an event occurs. Change management tracking and transparency married to flexible service level management extensions makes AlertOps a reliable window into the IT incident management process for senior management.