10/30/2026
Wednesday night we brought together a great group of leaders for a conversation about The Future of Digital Experience and how AI is reshaping not just the experiences we create, but the way we work.
What made the evening especially interesting was the range of perspectives and experiences around the room.
A few themes that stuck with us:
• AI experimentation is moving faster than the processes, governance and measurement around it.
• The productivity gains are real, but not every use case actually makes the work better or faster with AI.
• Agentic AI and orchestration are creating new possibilities for connecting fragmented data, workflows and legacy platforms.
• The future probably isn’t a purely conversational interface. We’re only beginning to explore what AI-native, sentient digital experiences will look like.
• And perhaps the biggest challenge isn’t the technology at all, it is helping people adopt entirely new ways of working.
Thanks to everyone who joined us, shared their experiences and challenged the thinking in the room. Exactly the kind of candid conversation we hoped to create.
We’re looking forward to continuing it.