08/31/2023
People are talking, and they're talking about you 🤫
Stakeholders are less willing to recommend and speak positively of your brand than they were a year ago — at least according to the latest RepTrak data. When word of mouth serves as the most trustworthy source of information, you could be risking stakeholder loyalty.
RepTrak's 2023 Recommendation Report explores this decrease in Willingness to Recommend and Say Something Positive Scores, the role and impact on social media, and how the is impacting recommendation for a streaming service.
No gossip, just data:
We’re opening the reputation vault and sharing our insights on these two Business Outcomes – rooted in data, not hearsay.