02/11/2026
I view part of my job as saving our clients from spending their money incorrectly. I had a client call to get a quote for a memory upgrade. In looking more deeply into her computer, I determined that her hard drive disk (hdd) was her bottleneck (it's at 100% speed with "nothing" running). Her processor is from 2017 so I looked into whether or not it could run Windows 11. It cannot. So, I called her back and we had a conversation.
Memory and SSD prices are . . . DUMB right now. Part of it is tariffs and part of it is AI. So, she would have been most of the way to a new computer ($1100 for parts, labor, and taxes vs $1200 [for just the computer]). Turns out, she wanted to do the upgrade so the computer wouldn't be replaced until she can come back to the state (she's been injured so she doesn't want to travel yet). She's hoping to be back within a month or two. I told her I CAN do the work she's requested but I would recommend against it. She finally agreed my argument made sense (not right away).
But, THIS is why our clients keep coming back. It would have been SO easy to do the job she requested and then sell her a computer when she came back. But, that's not who we are.
