SDSU Support Desk

SDSU Support Desk Technology questions? We have answers. By phone (605.688.6776) or email, the Support Desk is available

By phone (605.688.6776) or email, the Support Desk is available to students, faculty, & staff.

😵💻 Don’t let tech chaos ruin your finals!🎯 Quick prep checklist:• Update your OS + browser• Update LockDown, Adobe, and ...
04/28/2026

😵💻 Don’t let tech chaos ruin your finals!

🎯 Quick prep checklist:
• Update your OS + browser
• Update LockDown, Adobe, and class tools
• Back up all your work to OneDrive

We’re here if things go sideways

Phone Support:
🗓️ Mon–Thu: 7:30 AM – 8 PM
🗓️ Fri: 7:30 AM – 5 PM

Walk-In (Morrill Hall 131):
🗓️ Mon–Thu: 8 AM – 6 PM
🗓️ Fri: 8 AM – 5 PM

🌸📱 Spring Reminder: Update Your Device for Duo! Starting April 16, 2026, Duo Mobile will no longer support iOS 16 or And...
04/14/2026

🌸📱 Spring Reminder: Update Your Device for Duo!
 
Starting April 16, 2026, Duo Mobile will no longer support iOS 16 or Android 11 (or older).
 
🌼 What to do:
✅ Update to iOS 17 or Android 12 (or newer)
📱 If your device can’t update, it’s time for an upgrade
 
⚠️ Heads up:
• Older versions won’t receive updates or support
• Existing passcodes may still work—but without fixes
• You won’t be able to install the latest Duo Mobile app
 
🚨 Don’t wait—update before April 16 to avoid login issues!
Need help?
📞 605-688-6776
📧 [email protected]
🔗 https://help.sdstate.edu/TDClient/2744/Portal/KB/?CategoryID=21835
 

🎓 Graduating in May? Don’t forget these tech to-dos: 📄 Order transcripts via MyState before graduation📤 Transfer files f...
04/09/2026

🎓 Graduating in May? Don’t forget these tech to-dos:
 
📄 Order transcripts via MyState before graduation
📤 Transfer files from SDSU email, OneDrive & Box to a personal account
⏳ You’ll lose access to MyState, Office products, & email after graduation! Once your account is deactivated, you will not be able to reactivate it.
 

🌸🔐 Spring into stronger security, Jackrabbits! Keep your accounts fresh and protected with Two-Factor Authentication (2F...
04/07/2026

🌸🔐 Spring into stronger security, Jackrabbits!
 
Keep your accounts fresh and protected with Two-Factor Authentication (2FA)—an extra layer of security beyond your password.
 
📱 Duo Security → students, faculty & staff
🔑 Microsoft Authenticator → alumni
 
Need help getting set up or troubleshooting?
🔗 https://help.sdstate.edu/TDClient/2744/Portal/KB/?CategoryID=21835
 
Stay secure this season 💙

🌷🐰 The SDSU Support Desk will be closed April 3–6 for the Easter holiday. We’ll reopen with regular business hours on Ap...
04/02/2026

🌷🐰 The SDSU Support Desk will be closed April 3–6 for the Easter holiday.
 
We’ll reopen with regular business hours on April 7.
 
💻 Need help while we’re away?
KB Articles or Submit a ticket: help.sdstate.edu
📧 Email: [email protected]
 
We’ll follow up when we return. Have a safe & happy holiday, Jackrabbit Nation! 💙

🏀🔐 Just changed your password? Don’t get benched during March Madness! Stay in the game by:✅ Signing out of all SDSU a...
03/31/2026

🏀🔐 Just changed your password? Don’t get benched during March Madness!
 
Stay in the game by:
✅ Signing out of all SDSU accounts on every device
✅ Forgetting SDSU Wi-Fi networks (SDSUStudent, SDSUFacStaff, eduroam, SDSUGuest)
✅ Clearing saved passwords from browsers & apps
✅ Removing SDSU accounts from email & cloud apps (Outlook, OneDrive, Box, Zoom, etc.)
📱 Phone, tablet, laptop — make sure they’re all game-ready!
 
🆘 Need a tech assist?
🏛 Morrill Hall 131
☎ 605-688-6776
🔗  https://help.sdstate.edu/TDClient/2744/Portal/KB/ArticleDet?ID=158915
 

🔐 Seeing “Welcome to Duo Security” when logging into Email or D2L?That means your account is protected with Duo two-fact...
03/10/2026

🔐 Seeing “Welcome to Duo Security” when logging into Email or D2L?
That means your account is protected with Duo two-factor authentication. Just follow the enrollment steps to finish setup.
 
⚠️ If you can log in using an incognito/private browser without a Duo prompt (Push or Passcode), your account hasn’t been added to Duo yet—please wait until it’s enabled.
 
📖 Full instructions:
🔗  https://help.sdstate.edu/TDClient/2744/Portal/KB/ArticleDet?ID=133141
 

📶 Need to connect to Wi-Fi on campus? We’ve got you covered! Whether you’re using a Windows PC, Mac, Chromebook, Android...
02/24/2026

📶 Need to connect to Wi-Fi on campus? We’ve got you covered!
 
Whether you’re using a Windows PC, Mac, Chromebook, Android, or iPhone/iPad, you can find step-by-step setup instructions here:\
 
🔗  https://help.sdstate.edu/TDClient/2744/Portal/KB/?CategoryID=22382
 
Make sure you’re connecting to SDSUStudent for the best experience on campus.
 
Still having trouble? Contact the SDSU Support Desk at 605-688-6776 or stop by Morrill Hall 131. 💻✨

Address

1015 Campanile Avenue Morill Hall 131
Brookings, SD
57007

Opening Hours

Monday 7:30am - 8pm
Tuesday 7:30am - 8pm
Wednesday 7:30am - 8pm
Thursday 7:30am - 8pm
Friday 7:30am - 5pm

Telephone

+16056886776

Website

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