10/28/2026
The latest process is in SharePoint. The decision behind it is buried in Teams. The exception is explained in someone’s inbox.
Can an AI agent piece it all together reliably?
Microsoft’s new team knowledge base capability in SharePoint, currently in Frontier preview, lets Copilot and agents help organize contributed content into shared knowledge.
That could make scattered information more useful. But reliable answers still depend on reliable content.
Before rolling out agents, ask:
• Who owns the content?
• Which version is approved?
• Are key decisions documented?
• Are permissions appropriate?
A practical first step: choose one business process and trace its knowledge across SharePoint, Teams and email.
Would a new colleague find enough clear, current information to act confidently?
Your answer can reveal where preparation for agents needs to begin.