Bulldog Tech

01/04/2019

Bulldog Tech Restores Encrypted Server

Bulldog Tech Restores Encrypted Server Bulldog Tech One of our long time customers were hit with the Ransom.Crypt### (WannaCry) attack, causing complete encryption of all data, and critical operating system files. We acted quickly to get them running again. First we picked up the server and reloaded...

12/19/2018

Wishing Everyone a Merry Christmas & a Happy, Healthy New Year.

12/11/2018

How do I check the balance on a gift card?

How do I check the balance on a gift card? Bulldog Tech To check the balance on a Gift Card – swipe the gift card on the main POS screen and it will display the remaining balance of that card.

12/11/2018

What are the requirements for the Aldelo EDC password? I've forgotten my password and am trying to guess.

What are the requirements for the Aldelo EDC password? I’ve forgotten my password and am trying to guess. Bulldog Tech Password requirements for aldelo edc are that it must contain a number, letter, and a special character.if you forget your password click on “forgot password” and answer the t...

12/11/2018

Is there a way to compact the EDC database?

12/11/2018

I am not getting e-mail notifications when I close my batch from inside of Aldelo but I do get them when the batch auto settles through EDC. Is this normal?

12/11/2018

I would like to use a pin pad for debit transactions at my restaurant. Is there a way to get this setup in Aldelo? Do I need to speak with my CC processor?

I would like to use a pin pad for debit transactions at my restaurant. Is there a way to get this setup in Aldelo? Do I need to speak with my CC processor? Bulldog Tech Yes this can be done in Aldelo you would have to first contact your processor to make sure you are setup to take debt cards, and th...

12/11/2018

I get this error message when I open Aldelo after turning my computer on or rebooting it "This POS software requires Aldelo EDC version 6.2 or later. This message will appear if older version of EDC in use or if network communication with EDC server is not able to be attained."I have Aldelo EDC 6.2 - why am I getting this error message?

I get this error message when I open Aldelo after turning my computer on or rebooting it “This POS software requires Aldelo EDC version 6.2 or later. This message will appear if older version of EDC in use or if network communication with EDC server is not able to be attained.”I have Aldelo EDC ...

12/11/2018

I stopped having EDC settle my batches automatically and setup a register in AFR to settle but I'm not getting email notications anymore when the batch settles - am i missing a setting?

12/11/2018

I have an older version of Aldelo. Everytime I restart my back office computer, a program called Aldelo Polling Client opens up. What is the function of that program?

I have an older version of Aldelo. Everytime I restart my back office computer, a program called Aldelo Polling Client opens up. What is the function of that program? Bulldog Tech Aldelo polling client is a multi store reporting program that sends store reports once a day to a corporate computer for...

12/11/2018

What is the problem when i open aldelo for restaurant has "PATH NOT READY"?

What is the problem when i open aldelo for restaurant has “PATH NOT READY”? Bulldog Tech Usually that means the network is down or there is a problem with the sever computer.

12/11/2018

Every evening we have limited specials and would like to be able to track them as they are sold so that they do not get oversold once we run out. How do you set something like that up or can it even be done?

Every evening we have limited specials and would like to be able to track them as they are sold so that they do not get oversold once we run out. How do you set something like that up or can it even be done? Bulldog Tech No, this is not possible with the Aldelo software.