Faye

10/20/2026

We made the list! 🏆​

We're thrilled to announce that Faye has been named a 2026 Inc. Power Partner for the third time.
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Inc. Power Partners are the B2B organizations business owners rely on to help them build, strengthen, and grow their companies. Being part of that community again means a lot to us.​

This recognition reflects the trust our clients place in us every day and reinforces our commitment to delivering transformative solutions that drive growth, efficiency, and real business outcomes.​

Thank you to our amazing clients, partners, and team for making this possible.

Onward and upward!​

See the full 2026 list 👉 https://hubs.la/Q04BNWjW0​
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10/14/2026

That's a wrap on Pioneer!​

What an event. Our team spent Pioneer in San Francisco with the Fin community, trading ideas with CX leaders and getting an up-close look at where AI-powered customer service is headed next.​

Being there as Fin's 2026 Services Partner of the Year made it even more meaningful. 🏆 That recognition reflects the work our team does every day alongside Fin and our clients; turning AI ambition into real results for the people they serve.​

A huge thank you to Fin for an incredible event, and to everyone who stopped to chat with us along the way. We're already looking forward to next year.​

Onward!​
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10/13/2026

We're thrilled to announce that Faye is Certified in the Claude Partner Network! 🎉​

The Claude Partner Network is how Anthropic works with the firms that put Claude into production for customers. The Services Track recognizes partners for building a certified delivery team, delivering Claude use cases for clients, and proving the work through public customer references.​

For our clients, that means:​

- Claude Certified Architects leading every engagement​
- A governed, secure Claude rollout designed around real outcomes​
- A team that keeps your Claude environment improving long after go-live​

A huge thank you to our team for putting in the work behind this, and to the clients who trust us to put Claude to work across their business. We're building from here; onward!​

Learn more about the program 👉 https://hubs.la/Q04B2YKF0​
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Solve your customers' biggest AI challenges with Anthropic's network of cloud, technology, and services partners.

10/08/2026

Your board wants AI results. Your teams are running AI experiments. So why isn't anything adding up?​

We asked Jason Green, our President and Chief AI Strategy Officer, what's actually going on. He's seeing two patterns across organizations:​

- Nobody owns it. Individual people and departments push their own AI initiatives, but no one at the executive level is leading the charge and holding the rest of leadership accountable.​
- No path from A to B. The agents that drive efficiency often depend on intermediate work first; making data accessible across the organization and building the pieces that let AI do its job.​

Experimentation isn't the problem. Experimentation without ownership or a foundation is.​

Our AI Strategy Workshop gives leadership a ranked list of opportunities and a 30/60/90-day roadmap to get from A to B 👉 https://hubs.la/Q04zFPxP0​
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10/07/2026

Pioneer, we've arrived. 👋

The Faye team is set up and ready for Fin's Pioneer event at the Regency Ballroom in San Francisco, and we'd love to meet you. Swing by our booth to say hi, grab some swag, and talk about where AI is taking customer experience next.

As Fin's 2026 Services Partner of the Year, here's what we're ready to dig into with you:

- Fin optimization for higher resolution and conversion rates
- AI agents across every team, not just support
- CRM and systems integration that keeps Fin connected to the rest of your business

We're also offering a free 30-minute Fin optimization review. Not at Pioneer this year? You can still grab one https://hubs.la/Q04zvFZy0

Fin more. Worry less. See you there!

10/06/2026

Most companies are getting pretty good at buying AI. Turning it into real change? That's the hard part.​

In Writer's 2026 AI Adoption in the Enterprise survey, 79% of organizations reported significant challenges adopting AI; in a year when investment went up, not down.​

The problem usually isn't the tool. AI accelerates whatever process it's given, good or bad. Hand Claude a messy workflow and you just get a faster mess.​

That's why a real Claude rollout starts with the work, then covers four areas:​

- Access and governance​
- Integrations​
- Workflows and custom skills​
- Training and adoption​

And go-live is the beginning, not the end.​

Sarah Hurd, our VP of Services & Operations, breaks down what each stage involves, and why a focused rollout should take weeks, not quarters 👇
https://hubs.la/Q04zlFWh0​
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Claude implementation means strategy, rollout, governance, and support, not just a license. Here's what each stage covers and how long it takes.

09/30/2026

Your board wants an AI strategy. Your team wants to know where to start. Nobody wants to build either one on a hunch.​

Faye's free AI Readiness Assessment takes about 5 minutes and gives you something real to bring to your next leadership meeting:​

- A 0-100 readiness score​
- How you stack up across the dimensions that matter, from data and infrastructure to leadership and workforce readiness​
- Your AI maturity stage, and what it means​
- A recommended first step matched to your answers​

Walk in with a number, not a guess; and a clear idea of where to go next.​

Take the assessment​👇
https://hubs.la/Q04yMBS_0​
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09/29/2026

One week until Pioneer 2026! ​

On October 7, the Faye team is heading to San Francisco for Fin's annual summit, where CX and AI leaders come together to talk about what's next: AI agents that resolve instead of just respond, and support teams built for what's coming.​

We're especially excited to be there as Fin's 2026 Services Partner of the Year, and we can't wait to connect in person. Come find us at the booth to talk through where AI fits in your CX or CRM strategy, swap ideas with the team, or just say hi.​

Can't make it to SF? You can still join online.​

Grab your spot before it's too late 👉 https://hubs.la/Q04yDn660

See you there! ​
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09/24/2026

42% of mid-market IT leaders have already had a confirmed AI-related security incident this year. Another 31% came close.​

The gap usually isn't a missing policy, it's a policy nobody can prove works. Faye's AI Security & Governance Review closes that gap. In a single half-day remote session, we assess how AI is actually being used across your organization and build the governance to match. You walk away with:​

- A clear picture of how AI is actually being used across your organization​
- AI governance and usage policy documents, created or updated​
- An executive summary with findings and prioritized recommendations​
- A confident answer when leadership, clients, or auditors ask "what's our AI policy?"​

What that buys you: AI your IT team can actually say yes to, with controls they could prove work if anyone checked.​
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Learn more about the AI Security & Governance Review 👉 https://hubs.la/Q04ydpx30

09/23/2026

You've piloted AI for over a year. Still nothing's live. Sound familiar?​

We hear this from organizations constantly, and it's usually not a technology problem.​

In this clip, our President and Chief AI Strategy Officer, Jason Green, breaks down why so many AI pilots stall out:​

- No clear definition of what "success" actually looks like​
- Projects scoped way bigger than they need to be​
- Teams chasing the big vision before proving the smallest piece works​

Jason's advice: pick one specific AI initiative, pilot it for two weeks, then go live. Repeat.​

That's the approach behind Faye's Claude Implementation Services: scoped engagements that take teams from AI strategy to a live, governed deployment, not another pilot that stalls out.​

Watch the full clip, then see how we get you there: https://fayedigital.com/ai-services/claude-implementation-services
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