07/01/2025
AI agents are gaining ground but are they gaining value?
One of the standout keynotes at last week came from Michael Sinoway, CEO of LucidWorks, who unpacked how AI agents are evolving and what it really takes to unlock their potential in B2B and B2C.
The key insight? Flashy AI doesn’t outperform good data.
B2C may lead in adoption, but conversion rates still depend more on foundational eCommerce and product data quality than on advanced AI features.
AI agents like “Gydebot” are showcasing emergent behaviors making strong governance and tight guardrails essential.
At Earley Information Science, we see this firsthand. The enterprises making real progress with AI are the ones who’ve laid a strong information foundation first.
It's not about the AI. It’s about the data behind it.