GroupLink

GroupLink GroupLink creates software solutions for schools, government, and industry. Check out everything HelpDesk and GroupLink for SafestSchools.

GroupLink services over 1,000 enterprise customers and 4,000 worldwide implementations from our U.S. headquarters in Centerville, a suburb of Salt Lake City, UT. Our solutions are comprehensive and feature ITSM solutions (service desk, service asset configuration management, change management, problem management, etc.) help desk / customer service, sales force automation, contact management and re

port development services which quickly unify an organization’s customer related applications and data into a whole customer view.

Partnerships between the public and private sectors combine steadfast public incentives and regulations with private inn...
03/10/2022

Partnerships between the public and private sectors combine steadfast public incentives and regulations with private innovation and drive to turn a profit. Studies show that a PPP approach can reduce project lifecycle costs by 20% and reduce the project’s overrun costs by 60%.

Partnerships between the public sector and private companies offer the best of both worlds, straddling steadfast public incentives and regulations, and private innovation and drive to turn a profit.  Public sector organizations are able to use the resources of private industry to reach their goals ...

Simply put, a PPP (public-private partnership) allows public sector organizations to benefit from the more often advance...
05/27/2021

Simply put, a PPP (public-private partnership) allows public sector organizations to benefit from the more often advanced innovation and technology that private companies have to offer, focusing on improving infrastructure, etc. Read more about it here.

A public-private partnership, or PPP, is an entity or organization that links with the public sector to bring a project to fruition. Of course, the nuances of a PPP are much more complex than that sounds. By working to understand these nuances, and how they influence the whys behind a PPP, your orga...

Partnerships between the public sector and private companies have been said to reduce costs and generally help improve h...
05/21/2021

Partnerships between the public sector and private companies have been said to reduce costs and generally help improve how organizations are run. This while benefiting from both public incentives and private innovations and drive. Check out our 8-part series on this topic.

Partnerships between the public sector and private companies offer the best of both worlds, straddling steadfast public incentives and regulations, and private innovation and drive to turn a profit. Public sector organizations are able to use the resources of private industry to reach their goals wh...

Here is the work-from-home series for CIOs and CTOs. Hope it has helped you in formulating and implementing a remote wor...
05/14/2021

Here is the work-from-home series for CIOs and CTOs. Hope it has helped you in formulating and implementing a remote work setup.

Work-from-Home’s (WFH) Future – for CIOs & CTOs: What Appears to Work & What Appears to Not Work This article looks at real-life examples of WFH strategies and platforms, what works, and what doesn’t. With any shift to an organizational approach, there are wins and strategies that do not hit t...

How do we measure the success of our work-from-home setup? How do we recreate our best practices and identify our areas ...
03/26/2021

How do we measure the success of our work-from-home setup? How do we recreate our best practices and identify our areas for improvement? Read on to know how companies should use metrics and KPIs to make sure we are in line with our business goals.

Transitioning to a work from home environment requires planning to reach success. We have looked at how other organizations do it, including the pros and cons of approaches, overcoming obstacles, and celebrating wins. Now, it’s time to learn how to create a road map for your organization, with goa...

When many organizations were forced to transition to remote work we saw plenty of changes and adjustments. Let’s pat our...
03/14/2021

When many organizations were forced to transition to remote work we saw plenty of changes and adjustments. Let’s pat ourselves on the back for both small and big successes, shall we? And check out these organizations who have made it through these challenging times with flying colors.

Transitioning an entire business to work from home or remote work is a big task. Many organizations will take small steps toward this, breaking the work up into manageable pieces. Starting small often gets great results that are well worth celebrating. Any WFH success is worth celebrating. Letting a...

As gratifying remote work can be, it also presents teams and organizations with work obstacles. Work and home life bound...
03/05/2021

As gratifying remote work can be, it also presents teams and organizations with work obstacles. Work and home life boundaries are blurred, communication between colleagues can present a challenge. Here are a few tips on how to overcome such WFH obstacles.

As with any new business endeavor, challenges, and obstacles come with work from home (WFH). This, of course, does not mean that CIOs and CTOs should give up on implementing a WFH policy and platform. Instead, we will help you look for solutions to those challenges and paths around those obstacles t...

Working from home (WFH) has drastically rearranged the way most of us do business. It’s expected for things to take time...
02/24/2021

Working from home (WFH) has drastically rearranged the way most of us do business. It’s expected for things to take time to be in tiptop shape as before the pandemic. As an organization, we are all accountable. We may be working remotely, but still as one. But what are the processes and choices we need to make this happen? Learn out how these organizations did it.

One concern many organizations have when switching to work from home (WFH) is accountability. Without eyes on workers in the same location, there is a fear that staff will not complete their work or will do so poorly. The right WFH technology intrinsically addresses accountability issues, building s...

Due to COVID-19 precautionary measures, more and more organizations have had to switch to a work-from-home (WFH) setting...
02/17/2021

Due to COVID-19 precautionary measures, more and more organizations have had to switch to a work-from-home (WFH) setting. It has its pros and cons, but if an organization has an excellent, well-planned and executed WFH system in place, it doesn’t have to take a toll on overall productivity and performance. Check out how companies such as Panasonic, Amthal, Mako Lab and AGL have been able to seamlessly transition into remote work.

Work from home (WFH) or remote work is quickly picking up traction in countless industries. In large part, this is due to COVID-19 and distancing requirements. Recent studies show that about half of those employed pre-pandemic are now working from home, adding to the existing WFH workforce. With so....

Some organizations, such as schools and government institutions have had to scramble to transition to remote work within...
02/10/2021

Some organizations, such as schools and government institutions have had to scramble to transition to remote work within such a short period of time. The adjustment was quite drastic and some “new normal” work arrangements were hurriedly set up, some resulting in confusing and chaotic systems and processes. If you think you’re no exception to this, check out these real-life case studies of WFH strategies and platforms to help you fine-tune your WFH approach.

There are just as many methods to implement work from home (WFH) as there are benefits to adopting remote work. With such a variety of organizations shifting toward remote work, countless examples of what to do and what not to do exist. Here, we will explore a few real-life examples of WFH strategie...

In the past year, “Working from Home” (WFH) has become prevalent in organizations across different industries and sizes....
02/02/2021

In the past year, “Working from Home” (WFH) has become prevalent in organizations across different industries and sizes. IT departments have suddenly found themselves in the spotlight to make sure sufficient tools and processes are in place to ensure positive business outcomes despite a pandemic. Check out this 8-part series on how tech professionals can strategize and implement WFH systems during these critical times.

In light of the COVID-19 pandemic, more and more people are involved in work from home (WFH). Those who had never videoconference in their lives are now regularly conducting meetings online, managi…

The major shift the COVID-19 pandemic brought upon organizations of all sizes and industries has been an eye-opener to p...
05/27/2020

The major shift the COVID-19 pandemic brought upon organizations of all sizes and industries has been an eye-opener to previously untapped work arrangements. Because that change was so sudden, GroupLink made each of its cloud-hosted e-workflow solutions available at NO COST to new organization entities. This will help you continue to operate effectively.

The CDC has announced that there are 720,630 cases of COVID-19 in the US alone, and 2,407,537 globally. The World Health Organization has already classified this outbreak as a pandemic and it continues to spread across the globe. Schools, restaurants and many companies have closed and it seems like....

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