05/29/2026
😤 Their software had an accounting error. Kronus reported it. The software company's response?
"We'll fix it — if you pay us to fix it."
That actually happened. And it's not an isolated story. Legacy flooring software has been letting retailers down for years:
❌ Expensive and difficult to use from day one
❌ Accounting errors that needed back-end corrections
❌ Support requests that took weeks to get a response
❌ Problems that weren't the vendor's problem — they were yours
❌ Customers, installers, and revenue caught in the crossfire
Flooring retailers don't operate this way. You answer the phone. You show up. You fix problems without making customers feel like a burden. Kronus holds itself to the same standard.
That's the whole point.
