botsplash

05/28/2026

Consent is not just a checkbox. It is part of responsible customer engagement. At Botsplash, we help teams keep consent practices clear, trackable, and easier to manage across customer conversations... Because one unclear message can create unnecessary risk.

A few things every business should be thinking about:
✧ Are opt-ins being captured and stored properly?
✧ Are opt-outs being honored immediately?
✧ Do agents know which channels they are allowed to use?
✧ Is consent visible before someone sends a message?
✧ Are conversations being managed with compliance in mind?

Fast communication is important, but clear, compliant communication is what keeps it sustainable.

Botsplash helps teams engage quickly while keeping the right consent guardrails in place.

Want to see how Botsplash can support consent-first customer engagement? Schedule a demo with our team: https://www.botsplash.com/schedule-a-demo

05/26/2026

In EP4 of Botsplash Talks, we explore how businesses can use intelligent automation to capture customer intent, qualify leads, and move prospects through the sales funnel faster.

Botsplash ConvertAI acts like a digital team member, helping teams respond instantly, handle after-hours inquiries, and prioritize high-intent customers without adding unnecessary operational cost.

We also discuss how industry-specific modules can support different customer journeys, including:

Lend ConvertAI for mortgage teams: https://www.botsplash.com/platform/convertai/lendconvertai
Policy ConvertAI for insurance teams: https://www.botsplash.com/platform/convertai/policyconvertai
Shop ConvertAI for automotive teams: https://www.botsplash.com/platform/convertai/shopconvertai

And when a conversation needs a human touch, ConvertAI makes the warm handoff to a live agent seamless, giving teams the context they need to continue the conversation.

Take a listen below to learn how automation can help your team grow without losing the personal connection that customers expect.

🎧 LISTEN HERE: https://open.spotify.com/episode/0DpcFBTHSHjzj5frnqeYzh?si=pYEhiKvzSxW6mUzfHjVt2w

Botsplash Talks · Episode

05/25/2026

As we observe Memorial Day, we pause to honor the men and women who made the ultimate sacrifice while serving our country.

Today is a time to remember their courage and express our gratitude for all they gave.

Wishing you a safe and meaningful Memorial Day from all of us at Botsplash. 🇺🇸

05/21/2026

𝗞𝗲𝗲𝗽 𝘆𝗼𝘂𝗿 𝘁𝗲𝗮𝗺 𝗶𝗻 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲. 𝗚𝗶𝘃𝗲 𝘁𝗵𝗲𝗺 𝗺𝗼𝗿𝗲 𝘄𝗮𝘆𝘀 𝘁𝗼 𝗲𝗻𝗴𝗮𝗴𝗲.

We get it: most teams do not need another disconnected platform... they need the tools they already use to work harder for them.

Botsplash helps extend the Salesforce experience with messaging, lead response, and customer conversation tools that fit into your existing CRM workflow. Your team stays in Salesforce and botsplash helps power the engagement behind it. It's as simple as that.

Learn more about how it works: https://www.botsplash.com/platform/botsplash-for-salesforce

05/19/2026

Your funnel should not depend on perfect timing, manual follow-up, or disconnected tools.

Botsplash helps teams create a more connected path from lead to response, qualification, booking, and follow-up.

Fewer gaps. Better conversations. More opportunities moving forward.

See how Botsplash can help your team keep more conversations moving. Schedule a demo today: https://www.botsplash.com/schedule-a-demo

05/14/2026

Missed messages... Scattered inboxes... Agents switching between too many tools. These are the exact problems the latest episode of Botsplash Talks covers.

Listen here to see how fragmented communication slows teams down and how Botsplash ConversationHub brings SMS, web chat, direct lines, lead distribution, CRM Lite, team collaboration, and more into one centralized workspace.

The goal really is simple: help teams respond faster, stay aligned, and stop letting high-value conversations fall through the cracks. Sounds simple enough, but if your team is still bouncing between platforms to manage customer communication, this episode is worth a listen.

Listen Here: https://open.spotify.com/episode/3yC43rWDKGxTk0yYB3llSx?si=toM__XSTRJWG3-RWAINqqQ

Botsplash Talks · Episode

04/23/2026

Compliance isn’t usually the priority… until it becomes the problem.

Between opt-ins, messaging rules, and ever-changing regulations, it’s easy to assume everything is fine... Sometimes it’s not.

We put together a simple Compliance Readiness Checker to give you a quick gut check on where things stand for you and your business.

Find out if your messaging campaigns meet compliance best practices. Take this free, 2-minute quiz and get actionable recommendations to boost your compliance score, from the experts at Botsplash.

04/21/2026

Fast response ≠ effective response. If your message isn’t in Spanish for Spanish-speaking leads… it’s not really a response.

Most teams don’t realize how many opportunities drop off simply because communication breaks down early.

We broke it down in this quick video 👇

Spanish Translation

04/14/2026

You don’t need more leads, you just need to stop losing the ones you already have.

The reality is, most teams aren’t struggling with intent, they’re struggling with consistency. Many times:

• Follow-ups fall through.
• Outreach isn’t timed right.
• Customers disengage without anyone noticing.

That’s exactly the gap CustomerRetention+ is designed to solve.

Learn More 👉 https://www.botsplash.com/platform/customerretentionplus

04/07/2026

Most “automation” today just creates more noise. The teams actually getting results in Q2 are doing a few things differently:

• They know the customer before they respond
• They use video and visuals instead of long text threads
• And they’re putting real effort into retention, not just chasing new leads

That’s exactly what we focused on in this month’s newsletter.
👉 https://newsletter.botsplash.com/portal/w/EeHxNB1fifY2gz7jnZs9cQ