CCS - Communication Center Specialists

CCS - Communication Center Specialists C*C*S - Communication Center Specialists - Console Cleaning Specialists

Console Cleaning Specialists is a company dedicated to the deep cleaning, repair, maintenance and Product Solutions for your 9-1-1 Dispatch and Call Taking Centers across the United States. A quiet and secure service, we are able to thoroughly clean your consoles while maintaining the operation and integrity of your center.

Congratulations to our dear friend, Roxanne Van Gundy, on being officially sworn in as the 2026–2027 National NENA - Nat...
07/06/2026

Congratulations to our dear friend, Roxanne Van Gundy, on being officially sworn in as the 2026–2027 National NENA - National Emergency Number Association President!

From all of us at Communication Center Specialists (CCS), we are incredibly proud to watch your leadership journey continue. Your passion for the 9-1-1 profession, unwavering dedication, and heart for serving others make you the perfect person to lead NENA into the future.

It was an honor to witness this special moment, and we look forward to supporting you and the entire National NENA Board in the year ahead.

Congratulations, Roxy! We know you’ll inspire great things. 💙❤️🇺🇸

Congratulations to Roxanne Van Gundy, ENP, Director of the Lyon County (Kansas) Emergency Communications Center (Lyon County, Kansas-Government), who was sworn in as the new President of NENA: The 9-1-1 Association.

A veteran emergency communications professional with more than two decades of experience, Van Gundy will guide NENA’s efforts to advance emergency communications through research, standards development, training, education, outreach, and advocacy on behalf of the Association’s more than 26,000 members.

In her address to attendees at the NENA 2026 Conference & Expo in Columbus, Ohio, on July 1, Van Gundy outlined a vision centered on connection, belonging, and ensuring every 9-1-1 professional feels supported at every stage of their career.

“No one in this profession should ever feel like they don’t have a place.”

Drawing on her own career and the experiences of colleagues, Van Gundy reflected on the emotional demands of 9-1-1, particularly in smaller communities, and emphasized that meaningful connection and support are essential to helping professionals navigate those challenges together.

“We have to get better at talking with each other. Really talking. Sharing our stories. Being honest when things are hard.”

Van Gundy said one of her top priorities during the coming year will be visiting 9-1-1 centers, listening to members’ experiences, and ensuring the Association remains responsive to member needs.

Read the full announcement here ➡️ https://www.nena.org/news/730458/New-NENA-President-Commits-to-Building-a-More-Connected-9-1-1-Profession.htm

CCS is excited to see so many incredible state chapters coming together in San Antonio, TX for APCO 2026! 🤠This multi-st...
03/03/2026

CCS is excited to see so many incredible state chapters coming together in San Antonio, TX for APCO 2026! 🤠

This multi-state collaboration is shaping up to be something truly special. We love seeing our public safety communications community unite, connect, and grow stronger together.

If you’re attending from Florida, Tennessee, Georgia, Texas, Kansas, Virginia, South Carolina, or North Carolina, be sure to contact your state chapter for registration details and secure your spot early!

We look forward to seeing everyone there! 👢✨

Florida… buckle up. This one’s got boots on and a spark in its eye. 🤠🔥

What started as a simple idea has turned into something BIG. Seven APCO chapters. One unforgettable night.

Florida… this isn’t just a night out. This is a SOUTHEASTERN (and Texas + Kansas 😉) alliance. 🤠🌵

Joining forces in San Antonio:
💙 Florida APCO
🍑 Georgia APCO
🌴 South Carolina APCO
🎸 Tennessee APCO
🌻 Kansas APCO
⭐ Texas APCO
🏁 North Carolina APCO
🇺🇸 Virginia APCO

Eight chapters. One roof. One legendary night during APCO International.

We’re talking:
🏙️ Four-story venue
🐂 Bull riding
🎶 Live music
🍽️ Great food
🍹 Drinks flowing
🔥 And the strongest 9-1-1 professionals in the country all in one place

This is what real collaboration looks like. Chapters locking arms. States showing up strong. Public safety communications doing what we do best — building community. 💙

Registration is OPEN and this WILL sell out. If you’re heading to APCO International in San Antonio, this is your night.

Secure your spot here:
👉 https://bit.ly/26ConfJointNightOutRegistration
(Link is also in our bio!)

Florida, let’s travel loud. Let’s travel proud. Boots optional. Energy required. 🤠🔥

🌵⭐

🇺🇸✨ Jenny Goes to Washington! ✨🇺🇸Proud to have represented Florida’s 9-1-1 community at NENA’s 9-1-1 Goes to Washington....
02/28/2026

🇺🇸✨ Jenny Goes to Washington! ✨🇺🇸
Proud to have represented Florida’s 9-1-1 community at NENA’s 9-1-1 Goes to Washington. From advocating on Capitol Hill to supporting our hero’s under the headset every day through Communication Center Specialists commitment to creating healthier environments. Strong voices, meaningful impact, and unwavering commitment to public safety. 💙📞

🇺🇸✨ Jenny Goes to Washington! ✨🇺🇸

This week, Florida APCO’s CCAM Representative Jenny Mason was part of a Florida delegation attending NENA’s 9-1-1 Goes to Washington — and we could not be more proud. 👏📞

Joining fellow advocates from across our state, Jenny helped ensure Florida’s 9-1-1 community had a strong voice on Capitol Hill. That representation matters.

Jenny plays a critical role in connecting Florida APCO’s membership with our vendor and commercial partners, strengthening collaboration and innovation across emergency communications. She is not only a tremendous advocate for our industry at the national level, but also a business owner dedicated to making the lives of Public Safety Telecommunicators better every single day.

When leaders like Jenny step into those rooms in Washington, they carry the experiences, challenges, and dedication of Florida’s PSTs with them.

Thank you, Jenny, for representing Florida and for your continued commitment to our profession. We appreciate your leadership and advocacy! 💙

🇺🇸📡

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PO Box 538
Chehalis, WA
98532

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