INFI

08/24/2026

Raise your hand if your team remembers to upsell during every single rush.

Yeah. Exactly.

It's not their fault. When the line is out the door and the kitchen is calling tickets, "want to add a drink?" is the first thing to go. But those small asks add up to real revenue, and when they disappear, so does your margin.

Here's what changes when you let the system do the asking instead:

Every guest gets prompted, every time. AI suggests the right add-on based on what's already in the cart. Guests order at their own pace, which means they actually explore the menu. And the numbers show it. Some INFI partners are running 45% higher ticket averages on kiosks than at the counter.

We put together five upselling techniques that work without depending on anyone having a perfect shift. It's practical and it's grounded in real data.

Check it out and let us know which technique you're most interested in trying: https://infi.us/top-5-upselling-techniques-in-restaurants

07/22/2026

Every transaction is a chance to learn something about your guests, grow the relationship, and increase the value of that visit. We’re sharing how operators at every scale, from single-location boba shops to national franchise brands, are turning their point of sale into a real growth engine.

The article covers smarter upselling, guest data that actually gets used, and the hands-on partnership that makes the technology stick long after launch day.

If you've ever looked at your POS and wondered whether you're getting everything out of it, you’ll want to check this out:

Is your POS limiting your restaurant’s growth? Discover how guided growth strategies unlock hidden revenue and boost customer experience.

07/15/2026

Big shoutout to Yagnesh Mehta and his PJ's Coffee team! ☕

Running a coffee shop in a busy mall isn't easy, especially when your peak hours don't match the typical morning rush. Yagnesh found a way to boost every ticket without adding more to his team's plate: INFI kiosks.

The results speak for themselves, a 45% jump in average ticket size and over a quarter of all orders now coming through the kiosk.

"I'm a kiosk believer. I'd love ten more!" — Yagnesh Mehta, Franchise Owner

Read the full story here: https://infi.us/case-study-pjs-coffee/

07/09/2026

Your guests see a kiosk and think one thing: cold, impersonal, transactional.

Your job is to prove them wrong before they finish ordering.

The operators who do this well figured out something simple. When the order-taking moves to the screen, your team moves out from behind the counter. No more heads down. No more eyes on a POS. They're on the floor, clearing tables, checking on food, greeting the person who just walked in.

That's the shift. The kiosk handles the transaction. Your team handles the experience.

Operators who make this work see the numbers follow. Higher ticket sizes. More repeat visits. Staff who actually have the energy to make eye contact at pickup.

Check out the full read here:

Stop worrying about your restaurant feeling like a vending machine. Learn how a Restaurant Growth Platform frees your staff to focus on hospitality.

07/06/2026

"Do you want fries with that?" 🍟

Turns out, that little question is worth a lot more than people think when it's asked every single time.

Here's the reality: busy staff skip the upsell during a rush. A kiosk doesn’t, which means every guest gets the same thoughtful prompt, every order, every time.

The result? INFI's restaurant growth platform drives an average 25% increase in check size across our client base, because smart suggestions at the right moment feel helpful, not pushy.

Curious how it works behind the scenes? Full breakdown here:

Stop leaving money on the table. See how digital kiosks use psychology and visuals to boost AOV by 25% and elevate the experience.

06/29/2026

Margins are tight, labor costs keep climbing and the old cost-cutting playbook keeps hitting the same wall.

There are eight specific areas where most restaurants are leaving efficiency on the table and fixing even one of them can make a measurable difference.

We put together our take on the operational moves that protect your bottom line without asking more of your team. Check it out:

The most effective ways to improve restaurant efficiency remove friction from three places: how guests order, how your kitchen produces, and how your team is scheduled.

06/25/2026

Friday night service is already a sprint. One misfired order shouldn't turn it into a fire drill.

INFI's kiosk-to-KDS sync routes the boba tea to the bar and the taco to the grill at the same moment while translating every modifier into clear, scannable kitchen instructions. One Cuban fast casual saw a 25.2% lift in kiosk sales in their very first week after launch.

See how the sync works:

Sync your INFI kiosks with your Kitchen Display System to streamline orders, improve speed, and increase tickets by up to 25%.

06/23/2026

Juice Press was hopping:

Imagine managing 18 locations in New York City. Lines out the door during lunch. Staff trying to take orders, make drinks, and handle online fulfillment all at the same time.

That was Juice Press.

They gave their team their focus back by letting INFI kiosks handle the ordering while staff concentrated on making great drinks.

The results were hard to ignore. Kiosk orders came in at $16.87 on average versus $14.56 through the cashier. A 15.9% increase in ticket value, driven by smarter technology.

Sometimes the simplest operational shift creates the biggest financial result.

See how Juice Press made it work:

By deploying INFI self-service kiosks integrated with Square POS, Juice Press gained a smarter answer to peak-hour pressure across 18 New York City locations.

06/15/2026

You can get customers in your restaurant by:

Start by making it easier for them. Easier to find you, order from you, and come back again.

Guests who encounter friction when finding you, ordering from you, or moving through the line are quick to look elsewhere.

In our latest blog, we break down nine practical strategies restaurants are using today to increase customer traffic.

Nine strategies that compound. We cut the fluff out entirely. Read the breakdown:

The fastest ways to get more customers into your restaurant are improving your Google Business Profile, making online ordering easier, and more.

06/11/2026

Most restaurants lose regulars without ever knowing why.

Guests don't always leave reviews. They just stop showing up. We broke down 13 specific changes from the first 30 seconds to the moment they leave a review that shift a one-time visitor into a regular.

One tactic alone helped drop 1-star reviews by nearly half within 90 days. Check out the full blog:

Start with the first 30 seconds. A warm greeting, a short wait, and an accurate order resolve the majority of guest complaints before they ever form. From