Pullman Communications

Pullman Communications Pullman handles Call Center Services, Advanced Toll Free Routing, US Dialer Termination, Wholesale Termination, VoIP, OEM Maintenance, and more.

For 20 years, the principal founders of Pullman Communications have worked in every avenue of the telecom sphere. In that time, they have seen the rise and fall of companies large and small. The inability of organizations to innovate and develop new products, or keep pace with trending information resulted in revenue drops and eventually closing their doors. The key lesson learned was that firms w

ho were focused on the future stayed vibrant and relevant in the changing landscape. If you can stay open minded and willing, then you can react and adapt to the shifting market. Pullman Communications wants to provide that perspective for every business with the desire to keep moving forward. We want to create the experience of progressive business so that our clients and yours will return for years and years to come. Walt Disney said it best, “Do what you do so well that they will want to see it again and bring their friends.”

10/07/2015

Serious partnerships taking place. Excited to get further under the sheets with Access Tandem Inc. Good times ahead!

09/04/2015

New product launch? Next week is gonna be big...

08/28/2015

Friday! Oh wait... we work 7 days a week.

08/17/2015

69% of customers said they were on hold for too long when seeking help from a company. (Haris Interactive) We can help you shrink that number...a lot.

08/06/2015

We are looking for an agent who sells AT&T Route It!...anyone know a guy?

08/05/2015

The campaigns are gearing up. Is your Call Center ready for the surge in traffic?

07/21/2015

According to a study by the Yankee Group, 24% of call center employees are home-based and this number is increasing by 24% each year. On similar lines IDC estimates the number of home-based phone representatives in the United States, to grow from 112,000 today to over 300,000 by 2010.

07/16/2015

This morning we added multi-point redundancy to an organization with six Call Center Locations that guarantees every call they take will hit a live person. Nothing quite like the feeling of hitting a homer for our clients.

07/15/2015

According to Forrester Research live assistance has the highest satisfaction rate, with 69% of customers saying that their questions are fully addressed over the phone. People still want people.

07/10/2015

According to Forrester Research 89% of consumers who experience poor service with your brand will leave for your competition. Sometimes you just get one shot. So how do you make sure your best sales people get the most calls? We can help.

07/09/2015

Demos demos demos! We are so busy.... I love it.

Address

Chicago, IL

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