What are the opening hours?

Monday 8am - 5pm Tuesday 8am - 5pm Wednesday 8am - 5pm Thursday 8am - 5pm Friday 8am - 5pm

Business Technology Solutions

Name: Business Technology Solutions
Address: 3924 W Devon Avenue Ste 100, Chicago, IL, 60712, US
Telephone: +17736573414

Home
United States
Chicago, IL
Business Technology Solutions

BTS provides world class service in Managed IT, Cybersecurity, IP Telephony/Unified Communications solutions, pro-active maintenance services, carrier services and network wiring and cabling throughout the Midwest. BTS specializes in a wide range of solutions both hosted VoIP and on-premise offerings through a consultative and analytical approach aimed at finding the best solution for your specific needs. We have a team of highly experienced, devoted, and skilled personnel who support all of your IT, Security, Telecommunication, Network Cabling and Carrier needs. Our consultative approach seeks to improve your business synergy while finding you savings. Specialties: Managed IT, Cybersecurity, VoIP, 3CX, AVAYA, Nortel, Lucent, VoIP Phone Systems, Managed IT Services, Wiring, Carrier Services, UCaaS"

06/03/2026

Many businesses are surprised to discover hidden costs, unused licenses, duplicate services, and billing errors buried in their telecom invoices. Without proper oversight, communication expenses can quietly grow month after month.

Our latest blog explores how Telecom Expense Management (TEM) helps organizations gain visibility, control costs, and maximize the value of their VoIP and UCaaS investments.

✅ Identify billing discrepancies
✅ Eliminate unused services and licenses
✅ Improve budgeting and forecasting
✅ Optimize telecom and cloud communication costs
✅ Ensure you're getting the most from your technology investments

Read the full blog to learn how TEM can help your business reduce waste and improve operational efficiency.

👉 Have questions about your current telecom costs? Contact us for a complimentary review of your communication services.

Telecom expense management helps control VoIP and UCaaS costs, improve visibility, and reduce waste across your business.

05/26/2026

Choosing the right Managed IT approach can make a huge difference in your business’s security, productivity, and long-term growth.
Our latest blog breaks down the different Managed IT options available and how to determine which solution is the best fit for your organization. Whether you’re looking to reduce downtime, improve cybersecurity, or gain reliable IT support, this guide can help you make a smarter technology decision.
Read the full blog here: https://btssolutions.us/managed-it/choosing-the-right-managed-it-approach-for-your-business/

Choosing the right managed IT approach helps your business improve security, reduce downtime, and support long-term growth.

03/03/2026

Network Security: Defending Your Company from Cyber Threats

Explore how network security protects your business from evolving cyber risks and supports a safer, more efficient digital environment.

02/10/2026

Managing and Securing UCaaS Communication Tools

Secure your communication tools with managed IT services. Learn how BTS Solutions helps reduce risk and improve reliability.

02/02/2026

Desk Phones, Reimagined — Introducing the Yealink T7 & T8 Series

Business communications have entered a new era. The Yealink T7 and T8 Series IP phones deliver exceptional sound quality, smart design, and powerful features built for today’s diverse work environments — from busy desks to executive suites.

🔹 Exceptional Call Quality – Advanced noise-reduction technology keeps conversations sharp and distraction-free

🔹 Refined User Experience – Smooth navigation, fast performance, and a modern interface

🔹 Enterprise-Grade Security – Secure provisioning and encrypted voice traffic

🔹 Deployment Flexibility – Seamless integration with major UC platforms and SIP services

🔹 Scalable Lineup – Options ranging from core desk phones to feature-rich touch displays

🔹 Energy-Conscious Design – Efficient power usage helps lower ongoing costs

Purpose-built for productivity. Microsoft Teams ready. Designed for the modern, hybrid workplace.

📞 Interested in upgrading your desk phone experience? Get in touch with us today: https://btssolutions.us/contact

01/29/2026

How AI Call Transcription Improves Customer Service & Productivity

Here’s how AI call transcription improves service quality and team productivity →

Learn how businesses are using AI to work smarter, not harder →

Read how AI-powered transcription is changing customer service →

Discover how AI call transcription in 3CX improves customer service, accuracy, and productivity with smarter, searchable call records.

01/15/2026

Desk Phones, Reimagined — Introducing the Yealink T7 & T8 Series

Business calling has entered a new era. The Yealink T7 and T8 Series IP phones are designed to deliver exceptional sound quality, smart usability, and powerful features for every role — from busy front desks to leadership offices.

🔹 Exceptional Call Quality – Advanced noise reduction delivers sharp, natural conversations
🔹 Sleek, Intuitive Interface – Quick access, smooth navigation, and a modern look
🔹 Built-In Security – Secure provisioning and encrypted voice traffic protect your business
🔹 Easy to Deploy – Works seamlessly with top UC platforms and SIP services
🔹 Grows With You – A full lineup ranging from basic models to feature-rich touch displays
🔹 Lower Power Consumption – Energy-efficient hardware helps control ongoing costs

Designed for performance. Certified for Microsoft Teams. Built to support today’s hybrid work environments.

📞 Thinking about upgrading your office phones?
Connect with BTS today: https://btssolutions.us/contact

01/12/2026

Preventing Costly Downtime with IT Consulting

Improve reliability, security, and productivity with expert IT consulting designed to keep your business running smoothly.

01/09/2026

How AI Call Transcription Improves Customer Service & Productivity

Discover how AI call transcription in 3CX improves customer service, accuracy, and productivity with smarter, searchable call records.

Address

3924 W Devon Avenue Ste 100
Chicago, IL
60712

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm

Telephone

+17736573414

Website

https://www.btssolutions.us/

Alerts

Be the first to know and let us send you an email when Business Technology Solutions posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.