05/09/2024
When does an application go from Asset to Liability?
This isn't always straightforward, with clear KPI's for you. Sales from (insert name of cloud/SAAS provider here) will tell you when you get a demo, all about the fantastic things they will do, then demo in a vacuum that is not your business.
Descriptions of a utopia, perfect work flows, happy customers. F.U.D. filled version of what happens in the hellscape that is you not buying the solution.
Solution? Create a disaster recovery plan for what to do when and if said application fails. This plan, if done thoughtfully will articulate risk & requirements for replacement, while creating a plan to operate.