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Monday 8am - 5pm Tuesday 8am - 5pm Wednesday 8am - 5pm Thursday 8am - 5pm Friday 8am - 5pm

Tinnacity LLC

Name: Tinnacity LLC
Address: Columbus, OH, 43221, US
Telephone: +16145862390
Rating: 5

Field Service Mobile Solution & Integration experts specializing in Material Handling and Industrial Equipment Service. More than an App!
(1)

25+ years experience in building and providing product solutions for the material handling and industrial equipment industry. Building solutions for you and by you!

10/30/2026

The work order says the customer’s office. The machine is 15 miles away on a dirt lot. 🚧

Most techs only find that out after they pull into the parking lot.

With GemOne connected to Tinnacity your equipment records update with live GPS locations every morning. Your tech simply opens the work order, taps the map icon, and drives straight to the machine.

Right machine. Right place. First trip.
Bring your telematics. We’ll connect it. 🔌

10/27/2026

We’re proud to share that Katie Duvall will be representing Team Tinnacity at this year’s MHEDA Women in Industry Conference in Rosemont, IL!

She’ll be joining leaders and innovators from across the material handling space for two days of collaborative discussions, executive presence training, and actionable growth strategies. 🤝💡 We can’t wait to see the connections she builds and the insights she brings back to our team.

Are you or your team attending? Connect with Katie while you’re there! 👇

10/26/2026

Celebrating milestone moments at Tinnacity 🥂🎉
Huge congratulations to Brad Cotterman on 4 years and Brady Fleming on his 1st year with us! Whether tackling big goals or supporting the team day in and day out, your dedication and energy make all the difference.

Thank you both for your hard work and commitment we’re so proud to build alongside you. Please join us in celebrating Brad and Brady in the comments below! 👇

10/23/2026

Your tech is on site. The machine isn’t where anyone said it would be. 🤔

So the search starts. Combing the yard. Calling the customer. Time on the clock, no wrench turning.

Tinnacity fixes that. 📍 With telematics like JCB LiveLink connected to Tinnacity each machine’s GPS location syncs every morning. When the call comes in, dispatch knows where the equipment is and sends the tech straight to it.

Less searching. More repairs completed. 🔧

Bring your telematics. We’ll connect it. 🔌 Send us a message to see it in action!

10/22/2026

A massive thank you to our incredible TUG 2026 sponsors! 🚀

An event like the Tinnacity User Group wouldn't be possible without the continued support and collaboration of these industry leaders. From hosting our networking events to sharing game changing insights during our sessions, your contributions made this year truly exceptional.

Swipe through to see the amazing teams who helped power TUG 2026:
🤝 Henry North — Thank you for sponsoring our Monday night Welcome Reception and kicking off the event in style!
🎳 TVH Parts Co. — Thank you for hosting a fantastic evening of duckpin bowling and arcade fun at PINS Mechanical!
🥃 Vsimple — Thank you for powering our Day 2 Breakfast & Bourbon raffle!
📊 TARGIT — Thank you for presenting high impact business intelligence insights during our networking lunch!
📄 TrinDocs — Thank you for sharing your innovative back office automation solutions with our attendees!
💻 MWN Consulting — Thank you for showcasing your custom technology support and solutions during lunch!
🏗️ MHEDA — Thank you for your continued leadership, support, and involvement across the material handling industry!

We are so grateful for your support and can't wait to work together again for TUG 2027!

10/20/2026

What an unforgettable Day 2 at TUG 2026! 🚀

We kicked off with a Breakfast & Bourbon raffle sponsored by Vsimple before diving into a day packed with insights, tech, and community. 🥃

Highlights:
💗 TUG Gives Back: Dave Tinnerman and Brett Robison surprised everyone by turning our $2,000 donation into a $12,000 gift for the Stefanie Spielman Comprehensive Breast Center to fund vital research!
🤖 AI Keynote: OSU Associate Professor Nate Craig shared practical strategies for deploying AI and machine learning in business operations.
⚙️ Action-Focused Breakouts: Deep dives into service tracking, AI reporting, customer portals, field service strategies with Hugg & Hall Equipment Company, and the Tinnacity Service App.
🎯 Success & Roadmap: Real-world customer stories, Q&A with leadership, and a look at what’s next.

A big thank you to our sponsors, MWN Consulting, MHEDA, and TARGIT for presenting their high-impact solutions during lunch!

Stay tuned for our official Save the Date for TUG 2027! 👀👇

10/19/2026

TUG 2026 is officially in the books, and Day 1 set the bar high! 🚀

Tinnacity had an incredible few days at The Grand Event Center in Columbus connecting with equipment dealers, industry partners, and field service leaders. We kicked off Monday evening with a fantastic Welcome Reception sponsored by Henry North bringing everyone together for drinks, networking, and catching up before diving into the main event.

Tuesday Agenda & Takeaways:
📊 General Session: A first look at Tinnacity’s Year in Review metrics and top features shipped across 2025–2026.
⚙️ ERP & Business Systems Roundtables: Focused breakout discussions covering Softbase (3.0 & Evo), eBS, and Microsoft systems (BC/Nav/Equipsoft/Dysel).
💡 New Features & AI: Deep dives into Quoting, Integrations, Dispatch, Timecards, HQ Navigation, and Tinnacity Intelligence (Connected MCP with Claude & ChatGPT).
🎙️ Tinnacity Talks LIVE: A panel discussion with industry peers John Truss (Lift Power), Daniela Underwood (MHI), and Derek Zarosky (Southern Field Maintenance).
🎳 Evening Event: We capped off a packed Day 1 with duckpin bowling, arcade games, and networking at PINS Mechanical, sponsored by TVH Parts Co.

A huge thank you to our sponsors, Henry North, TVH Parts Co., Vsimple, TrinDocs for presenting their high-impact solutions during lunch!

Stay tuned for Day 2 highlights, keynotes, and giveback event! 👇

10/15/2026

That’s a wrap on Day 1 of TUG! 🚀

What an incredible start to our Tinnacity User Group conference! Day 1 was packed from start to finish with high-value general sessions, actionable breakout discussions, and endless moments of learning and collaboration across our community.

🎳 Closing out the night with games, great food, and fun at PINS Mechanical! A huge thank you to our friends at TVH Parts Co. for sponsoring such a fantastic evening reception.

Check out some of the top highlights from Day 1 in the video below!👇

10/12/2026

That is a wrap on an incredible MHEDA Parts and Service Management Conference in Louisville! 📦✨

Our Director of Sales, Joe Hewis, was on the ground representing Team Tinnacity at ProLift, diving deep into the strategy-to-execution tools, metrics, and operations shaping the material handling industry.

A few standout takeaways from the session presentations:
• Mike French of ProLift emphasized that service profitability comes from removing system delays, protecting perishable technician time, and tracking the vital metrics that matter most.
• Thomas Austin and James Maloney of LiftOne delivered a masterclass on maintaining healthy inventory levels and maximizing parts performance.
• TJ Ball of Fairchild Equipment shared actionable strategies for growing sales, setting clear performance expectations, and navigating eCommerce growth.

Between interactive roundtables, a facility tour of ProLift, and catching up with industry peers over dinner at The Refuge in downtown Louisville, it was a fantastic week for Joe to connect with dealers and partners.

Thank you to MHEDA and everyone who joined us for these inspiring discussions! 🤝

10/10/2026

Our very own Joe Hewis represented Team Tinnacity at Aptean UNITE 2026 in Kansas City last week!

Joining over 900+ attendees, it was an action-packed few days filled with valuable Equipment DMS sessions, packed presentations on applied AI, and incredible entertainment from mentalist Colin Cloud.✨

The absolute highlight? Connecting with so many amazing partners and industry leaders, from insightful breakout sessions to legendary Kansas City BBQ at Q39 with teams from Lift, Inc., Jeffrey Allen Inc, The Lilly Company, and Wesgroup Equipment! 🍗 🥩🔥

Huge thanks to Aptean for putting on such an inspiring event. We’re excited to take these insights and continue driving operational results for our clients! 🚀

Address

Columbus, OH
43221

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm

Telephone

+16145862390

Website

http://www.tinnacity.com/

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