02/02/2023
One of the great unknowns for operations is the fulfillment window that will accompany any given order coming into the system.
No doubt all ecommerce orders need to be filled quickly, but some orders require even more expedited fulfillment than others for reasons such as:
=> Orders entering the system close to shipping/carrier induction cut-off times
=> Deliveries farther away from the fulfillment center
=> Overnight delivery requirements
Whatever the reason, the challenge for the provider is to find ways to respond to these orders on the fly without compromising the deliverability of other orders already in their system.
That means ecommerce companies need to be able to dynamically adjust their fulfillment process for some orders without throwing the rest of the order pool into chaos.
So how is that best handled?
Forget offerings for solutions like dynamic waves (or batches) that tie-up a large amount of critical resources while the wave is processing. They can stop an operation in its tracks while accommodating a handful of orders.
A successful ecommerce operation needs to be able to dynamically reassign in-motion inventory at the last minute, so that inventory that might be allocated to one order can be reassigned if needed to fill another order with a shorter fulfillment window.
This enables ecommerce to take advantage of processing opportunities that would not otherwise be available and may not have even been evident when an order or set of orders was first pulled into the system.
Having the ability to postpone inventory allocation decisions requires a fulfillment solution that has both real-time visibility into all in-motion inventory as well as real-time control over inventory allocation.
By combining these capabilities with robust algorithms for continuously assessing and calibrating the delivery requirements of ecommerce demand, retailers can use last-minute decisions to not only solve the challenges of last minute online customer requests, but also capitalize on processing commonalities and opportunities in orders from other sales channels as well.
If you’d like to know more about how you can use this capability in your ecommerce operation, just reach out and we can show you how.