Razz Professional Services, Inc.

Razz Professional Services, Inc. Razz Pro helps small businesses in Los Angeles manage technology with responsive, reliable & consistent IT services and IT support. We're Apple experts.

We are a Managed IT Services firm that provides proactive monitoring, maintenance, proper IT documentation, technology business reviews, network management, cyber security, vendor management, lifecycle management and more. The last thing any business wants is not being able to reach their IT consultant in a time of desperation. When your business experiences an emergency rest assured that we will

respond accordingly. Our clients know that they can call us for any emergencies or submit a support request for anything else. We monitor both of these means of communication regularly and set goals to exceed expectations in terms of response times. We have been active members of the Apple Consultants Network for over 10 years. We can help your small business setup a custom Apple Store and Apple Business Manager.

Deadline's tight. A tool promises to bail you out. It works. It feels fast. It feels safe.That's exactly when things go ...
09/01/2026

Deadline's tight. A tool promises to bail you out. It works. It feels fast. It feels safe.

That's exactly when things go wrong.

AI tools are multiplying by the day, summarizing, drafting, organizing, answering, all in seconds. So naturally, everyone's using them.

Most of these tools operate completely outside your organization's radar. Data gets copied. Files get uploaded. Conversations get shared. And because it all feels productive, almost nobody stops to ask the one question that matters: where is this information actually going?

This has a name. It's called Shadow AI, AI activity your company can't see and doesn't control.

It's happening right now through:
⚠️ Work documents uploaded to unapproved AI tools
⚠️ Personal AI accounts used for business work
⚠️ Sensitive data shared just to get a faster response
⚠️ AI tools installed with no oversight
⚠️ Information moving freely between approved and unapproved platforms

The fix isn't complicated:
🔒 Use only approved tools
🔒 Pause before you upload anything
🔒 Ask first if you're not sure
🔒 Think before you share
🔒 Follow your company's AI policy

This isn't about banning AI. It's about knowing exactly where your information goes once it leaves your hands. Because awareness isn't optional anymore, it's control.

💡 Tech Tip Friday: What is the difference between backup, disaster recovery, and business continuity?• Backup protects c...
08/28/2026

💡 Tech Tip Friday: What is the difference between backup, disaster recovery, and business continuity?

• Backup protects copies of your data.
• Disaster recovery defines how systems and data will be restored after an incident.
• Business continuity outlines how your organization will continue operating during the disruption.

Each serves a different purpose, and having backups alone is not a complete recovery strategy. Businesses should document, test, and regularly update all three.

How can attorneys work remotely without putting client data at unnecessary risk?Remote work can be both productive and s...
08/27/2026

How can attorneys work remotely without putting client data at unnecessary risk?

Remote work can be both productive and secure when the right safeguards are in place:

• Use firm-managed devices and approved applications
• Enable multi-factor authentication
• Avoid public Wi-Fi or use a trusted VPN
• Keep devices updated and encrypted
• Store client files only in approved locations
• Protect screens and conversations in public spaces
• Report suspicious activity immediately

Client confidentiality should remain protected wherever work happens.

🚨 "Ready, Fire, Aim" is not an AI strategy.We're seeing more and more organizations roll out ChatGPT, Claude, and other ...
08/25/2026

🚨 "Ready, Fire, Aim" is not an AI strategy.

We're seeing more and more organizations roll out ChatGPT, Claude, and other AI tools to their teams without a written AI Acceptable Use Policy in place first.

The result? Sensitive client data pasted into public tools. No guardrails on what data can or can't be shared. No accountability when something goes wrong. Compliance exposure that nobody planned for, which is especially painful for law firms and anyone handling regulated or privileged data.

An AI Acceptable Use Policy doesn't have to be complicated, but it does need to exist before your team starts using these tools day to day. At minimum, it should cover:

✅ Which AI tools are approved for business use
✅ What data can and cannot be entered into AI systems
✅ Client confidentiality and privilege considerations
✅ Human review requirements for AI-generated work
✅ Consequences for policy violations

AI adoption is happening whether you have a policy or not. Your employees are already using it, sanctioned or not. The only question is whether you're steering it or reacting to it after something goes sideways.

Aim first. Then fire.

Need help building an AI Acceptable Use Policy for your team? Let's talk. 👇

💡 Tech Tip Friday: Your everyday work account should not have the keys to everything.Using an administrator account for ...
08/21/2026

💡 Tech Tip Friday: Your everyday work account should not have the keys to everything.

Using an administrator account for email, web browsing, and daily tasks might be convenient, but it also increases risk.

If you accidentally open a malicious attachment or visit a compromised website while signed in as an administrator, the threat may inherit the same elevated permissions. That could allow it to install software, change settings, or access additional parts of your system.

A safer approach is simple:

✅ Use a standard account for everyday work
✅ Use a separate administrator account only when needed
✅ Protect both accounts with unique passwords and multi-factor authentication

A little separation can make a big difference in protecting your business.

Your business has grown. Has your IT support grown with it?If your team keeps experiencing the same problems, projects a...
08/20/2026

Your business has grown. Has your IT support grown with it?

If your team keeps experiencing the same problems, projects are constantly delayed, or you only hear from your IT provider when something breaks, it may be time to reevaluate the relationship.

A good IT partner should understand where your business is going, recommend improvements, and help your team stay productive and secure.

IT should support your growth, not slow it down.

Address

6080 Center Drive 6th Floor
Los Angeles, CA
90045

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+13106952199

Website

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