08/12/2026
Most companies invest in an AI tool before they've actually defined the problem it needs to solve. We've made that mistake internally too, which is part of why we wrote this.
Our blog on how we use AI to build a smarter NetSuite walks through where AI has actually helped us (surfacing redundant saved searches, flagging unused scripts, spotting patterns across a messy instance) and where it's still overhyped, from the inside, not from a vendor pitch.
If you're shopping for an AI tool for ERP analysis, this is a useful gut check before you buy anything.
Full post: https://epiphanyinc.net/how-epiphany-uses-ai-to-build-a-smarter-netsuite/