Total CX

05/14/2024

We are excited to announce that TotalCX has been acquired by CallRevu. This union signals a new phase of growth and opportunity for our combined businesses. Under the leadership of Ben Chodor as CEO, his executive team, including Jack Behar as Chief Strategy Officer and Gary Graves as Chief Innovation Officer, is poised to take us into this new chapter.
Read all about it!

CallRevu Acquires TotalCX: A Strategic Move to Redefine Industry Standards and Automotive Customer Excellence

05/07/2024

Join Jonathan Jackson at Ted Ings' Fixed Ops Roundtable and learn about how to improve customer experience by your telephone experience.

05/02/2024

We are grateful for our partnerships and integration with a wide range of dealership vendors. Together, we serve our customers with the best possible technology solutions.
Reynolds and Reynolds
CDK Global
Dominion DMS
Tekion
PBS Systems
DealerBuilt
Dealertrack

05/01/2024

Great job Chrissy and Ben on creating a great experience for your customer presentation!

04/30/2024

Thank you Brandon Orlando for your hard work and dedication. We are proud to recognize your efforts as the XM Employee of the Month for March 2024!

Brandon has consistently exemplified outstanding dedication, passion, and performance in his role, making him an invaluable asset to our customers — AND the TOTALCX team!

04/25/2024

"Telephones are the heart of your dealership." - Jack Behar
Check out these 12 reasons why you need the best phones and call performance system for your dealership.
https://hubs.la/Q02tZBH80
Earn more. Save more.

Why TotalCX? Here are your Top Twelve Reasons to deploy TotalCX in your dealership.

04/24/2024

Customers Come First. That's our philosophy at TotalCX. Learn how to upgrade your customer support with a free copy of the book by Matt Dixon, The Effortless Experience. First come, First served!
https://hubs.la/Q02tZH2j0

04/23/2024

Introducing our newest product enhancement: DashboardCX. More than a UI upgrade, the new DashboardCX provides a modern, intuitive interface that empowers users to manage their customers’ experience. Our clients deserve a good customer experience too. Learn more about the Dashboard and sign up for a demo today!
https://hubs.la/Q02tCy1w0

04/18/2024

Modernize your dealership with a modern phone system with AI-powered call performance management. Stu Berkley says it best!