12/11/2025
Developing Emotional Intelligence shines a spotlight on one of the most important skills in modern workplaces: how we understand and manage emotions, both our own and other people’s. Emotional intelligence is not about being “soft.” It is about being able to read the room, stay calm under pressure, and respond in a way that keeps conversations respectful and productive. This course helps your learners do exactly that.
The workshop starts by defining emotional intelligence and why it matters for mental health, performance, and relationships at work. Participants explore the core components of EI, including self awareness, self management, social skills, internal motivation, and empathy. From there, they learn practical tools to gain control over emotional reactions, such as journaling, mindfulness, identifying triggers, and simple breathing and reset techniques they can use in the moment.
Because so much of EI shows up in how we communicate, the course spends time on both verbal and nonverbal communication skills. Learners practice active listening, asking better questions, choosing words carefully, and paying attention to body language, tone, and personal space. They also look at how to manage relationships, handle conflict, and overcome common obstacles like stress, low morale, or resistance to change.
For trainers, Developing Emotional Intelligence is a complete, ready to deliver one day workshop. You get training manuals, PowerPoint slides, an instructor guide, job aids, activities, pre and post assessments, and more, all fully editable so you can brand and adapt the content to your organization or clients. Whether you are supporting new leaders, frontline staff, or entire teams, this course helps people show up with more self control, empathy, and impact every day.
https://courseware.com/products/developing-emotional-intelligence