Easy to use, quick to install, and built to keep your business connected without the stress. We are experts in our field and understand the latest in telecommunications technology. But we want to simplify this for you, the customer. Here is some of our technical jargon described in plain English:
What is VoIP Technology? Voice over Internet Protocol (VoIP) is a technology that allows telephone c
alls to be made over computer networks like the Internet. VoIP converts analog voice signals into digital data packets and supports real-time, two-way transmission of conversations using Internet Protocol. VoIP offers a substantial cost savings over traditional long distance telephone calls. PBX stands for Private Branch eXchange System. A PBX system, sometimes known as a phone switch or phone switching device, is a device that connects office telephones in a business with the public telephone network. PBX phones are phones or phone systems that utilize a PBX system. PBX features include, but are not limited to:
- Present a single business number that gives access to all company employees and departments
- Offer a menu of options for directing the call, such as connecting to a specific extension or to a department
- Evenly distribute calls to a department among available employees through Automatic Call Distribution (ACD)
- Take voice messages for any employee extension, for a department, or for the company in general
What is SIP Trunking? SIP Trunking is a VoIP service based on the Session Initiation Protocol (SIP), by which Internet telephone service providers deliver telephone services and unified communications to customers equipped with SIP-based private branch exchange (IP-PBX) and Unified Communications facilities. Kinetic can implement and install the latest technology and equipment required to enhance your existing PBX and migrate over to VoIP. This avoids the expense of replacing your facilities existing phones and phone system. Kinetic's experienced professionals provide a quick installation, with a minimum of disruption, and provide onsite training. We make the migration over to VoIP relatively seamless.