Cooper Technologies

Cooper Technologies Cooper Technologies, your trusted MSP specializes in IT security and continuity solutions. Partner with us for comprehensive IT support

We ensure your business stays secure and operational with proactive monitoring, rapid response, and strategic guidance.

If you’re stuck in any of these stages, don’t hesitate to give us a call! We’re always here to help.
09/02/2026

If you’re stuck in any of these stages, don’t hesitate to give us a call! We’re always here to help.

Thank you to our community and Habersham Chamber of Commerce for awarding us August Member of the Month! 🎉
08/28/2026

Thank you to our community and Habersham Chamber of Commerce for awarding us August Member of the Month! 🎉

Whoever controls your domain name controls your whole business.Your domain is the address behind your website and your e...
08/25/2026

Whoever controls your domain name controls your whole business.

Your domain is the address behind your website and your email. It sits in an account at whatever company you registered it with, like GoDaddy. Anyone who can log into that account can point your website and email wherever they like.

At a lot of small businesses, nobody knows who has that login. It was set up years ago by a web guy who’s long gone, or it’s under one staff member’s personal email with a password that hasn’t changed since.

If someone gets into that account, they don’t need to hack anything else.

They can send your website visitors to a fake page that still shows your real address.

They can take over your email and reset the passwords on everything tied to it.

They can send your clients an invoice from your real address, and your clients will pay it, because it came from you.

So go and check who controls the account, whether it’s got two-factor login switched on, and whether the domain lock is turned on, which stops anyone moving your domain elsewhere.

While you’re in there, set it to auto-renew so it can’t expire.

Need IT help? Reach out today!

Your customers are getting their answer before they ever reach your website.Search Google for almost anything now and th...
08/20/2026

Your customers are getting their answer before they ever reach your website.

Search Google for almost anything now and there’s a good chance an AI-written answer sits at the top of the page. They already show up on a large share of searches, and that share keeps climbing.

When it’s there, most people read it and never click through to a website at all.

That changes how people find you. Someone used to search a question your business could answer, land on your page, look around, and get in touch. Now the AI hands them the answer and they move on, and they never see you.

The businesses that get quoted inside those AI answers are getting more visits than before. So it’s worth becoming the source it pulls from.

Start with your website. Make sure it answers the questions your customers ask, in plain words rather than marketing waffle, because that’s what the AI picks up.

Keep your Google Business Profile filled out and correct. And get your name onto other respected sites in your field. The more solid places that mention you, the more the AI leans on you.

If your visitors from search have been dropping and you couldn’t work out why, this is a big part of it.

That slow old laptop your employee is putting up with is costing you more than a new one would.It’s easy to treat a comp...
08/14/2026

That slow old laptop your employee is putting up with is costing you more than a new one would.

It’s easy to treat a computer as something you only replace when it dies. As long as it still switches on, a new one feels like money you don’t need to spend.

Every slow start-up in the morning, every wait for a file to open, every frozen call someone has to drop and rejoin is a couple of minutes gone.

It happens over and over, all day, to everyone stuck on an old machine. Add it up across a year and it’s well past the price of a new laptop.

And that’s before the frustration, or the fact that old machines stop getting security updates, which makes a slow computer a risky one too.

You don’t have to replace everything at once. Just look at how old your team’s computers are.

Around the three or four year mark is usually where a machine starts costing you more in lost time than a replacement would.

Ask your staff which computers drive them mad and they’ll tell you straight away.

Your IT provider can also point out which ones are near the end of their supported life, since those tend to be both the slowest and the least safe.

If you open an email attachment that looks like an image and it asks you to log in, close it.There’s a phishing trick go...
08/04/2026

If you open an email attachment that looks like an image and it asks you to log in, close it.

There’s a phishing trick going around this year that hides inside picture files, and it gets past the filters most businesses rely on.

It uses a file type called SVG. It’s an image format, but unlike a normal photo, it can carry code inside it.

Someone double-clicks the attachment expecting a picture. Instead it opens in their browser, runs, and sends them to a fake Microsoft login page built for their exact email.

The email system lets it through because, as far as it can tell, it’s just an image. Researchers flagged a wave of these in early June.

A picture should never send you to a login screen. So if you open an attachment and it asks for your password, don’t type it in.

And be careful with any image you weren’t expecting, especially one ending in .svg. People almost never send those on purpose.

Ask your IT provider to block SVG attachments. Hardly any business needs to receive them, so blocking them costs you nothing.

08/01/2026

The old rules about strong passwords are out of date.

For years the standard advice was eight characters, mix uppercase and lowercase, throw in a number and a symbol. NIST, CISA, and Microsoft’s own identity team all moved off that advice years ago. The current recommendation is simpler and stronger. Use long passwords or passphrases, and stop forcing your team to rotate them on a schedule.

The math is straightforward. Modern password-cracking hardware can guess a complex 8-character password in less than an hour. A 16-character passphrase made of common words takes centuries against the same hardware. Length wins because every extra character multiplies the work an attacker has to do, while complexity adds only modest barriers.

The policy update for your business is short.

Set a minimum of 14 characters for general accounts and 16 or more for admin or sensitive ones. Mandatory rotation creates more weak passwords than it prevents, so stop forcing it. Required complexity rules tend to push people toward simpler, less secure patterns, so drop those too.

Block any password that appears in known breach databases, and require MFA on every account that supports it.

The new rules are easier on your team and harder on attackers. Need IT help? We’re here for you. Reach out today!

If you signed up for AI tools over the past 18 months and haven’t reviewed them since, you’re probably wasting money.A M...
07/29/2026

If you signed up for AI tools over the past 18 months and haven’t reviewed them since, you’re probably wasting money.

A March 2026 audit of 102 small businesses found that 87% had significant waste in their AI subscriptions, with a median of $18,000 wasted per year.

Most owners go through the same pattern. You signed up for ChatGPT, then Claude, then a transcription tool, then a meeting note-taker, then a writing assistant. Most of these tools now do what the others do.

Three signs your AI stack needs an audit:
- You’re paying for two tools that do the same thing
- Your team stopped using a subscription you’re still paying for
- You can’t quickly explain the ROI of each tool

While you’re at it, check the security too:
- Make sure every tool is on a business plan with a “Do Not Train” clause. Consumer plans feed your data into the model.
- Remove access for ex-employees. AI tools get forgotten during offboarding.
- Check what’s connected to your Microsoft 365 or Google Workspace. AI tools often have access to your email and files you never noticed.

Microsoft’s phishing report for the first quarter of 2026 shows how much phishing has changed in the past year.In three ...
07/25/2026

Microsoft’s phishing report for the first quarter of 2026 shows how much phishing has changed in the past year.

In three months:
- 8.3 billion phishing threats detected
- QR code phishing up 146% from last year, with a 336% spike in March 2026 alone for QR codes hidden inside emails Phishing pages hiding behind CAPTCHA puzzles jumped 125%. CAPTCHAs make the pages look real AND stop security scanners from checking them.
- 10.7 million business email compromise attempts in one quarter

Hackers moved from text to images, codes, and CAPTCHAs because text-based filters can’t read them. Even an expensive email gateway misses most of this.

What to do this month:
- Update your phishing training. If it doesn’t include QR code emails and fake CAPTCHA login pages, you’re testing 2023 skills against 2026 attacks.
- Tell your team one rule: any QR code that arrives in an email is suspicious. No exceptions.

Need IT help? We’re always here to help at Cooper Technologies.

07/22/2026

If someone asks whether your business has backups, you probably say yes. Disaster recovery is a different question.

A backup is a copy of your data. Disaster recovery is the plan that brings your business back to running condition after something goes wrong. The two get confused all the time, and the confusion costs real money when ransomware or a hardware failure hits.

A good backup setup follows the 3-2-1-1-0 rule: three copies of every important file, on two different types of storage, with one copy stored offsite, one copy that’s immutable so ransomware can’t encrypt it, and zero errors in your last test restore.

That last one is what most businesses skip. Untested backups are not backups. They’re an unverified promise.

Pick a normal file, an email, and a full server volume, then try to restore each one to a different location. If the restore works, you have backups. If it doesn’t, you have a problem you can fix
today instead of during an attack.

Disaster recovery goes one layer further. It’s the playbook for what your business does when it can’t function. Things like which systems come back first, which people make decisions, which vendors get called, and how long each step is supposed to take. Without that playbook, even a working backup leaves you guessing during the worst week of your year.

Need IT help? We’re here for you! Reach out today!

Address

864 Central Avenue
Demorest, GA
30535

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+17064032530

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