Aspenware

07/15/2021

https://fb.watch/6MgR0mn6PX/
Check out the "new way" with Aspenware.

05/07/2021

We are excited to announce our new partnership with Affirm. Aspenware Commerce customers can now offer their guests the ability to pay over time for everything from ski passes to gear rentals and lessons.

Affirm, the payment network that empowers consumers and helps merchants drive growth, today announced it’s partnering with Aspenware, a leading ecommerce and guest experience platform for mountain resorts. Now, Aspenware’s customers can seamlessly offer their guests the ability to pay over time ...

03/20/2021

If you missed the SAM Huddle on Monday you can listen to the Podcast. This was a great session talking about how technology has improved the guest experience at many resorts this winter. Well worth a listen.

Covid accelerated the adoption of new technologies. On this episode, operators discuss how it impacted operations, staffing, guest behavior, and guest expectations, and what the means for the future. This episode is supported by Aspenware, Axess, and Flaik...

03/04/2021

Canada’s Favourite Family Resort – Big White Ski Resort in British Columbia has Modernized their Mountain with Aspenware Commerce.
Big White’s new ecommerce experience is designed for a simple, streamlined purchase experience for skiers and riders.

Big White has already experienced significant benefits as a result of their new Aspenware store:

✅ Decreased call center volume and call time
✅ Decreased online transaction time
✅ Improved guest experience
✅ Online conversion rates of 28.72% - that is 1867% higher than the average in the sport and recreation industry!

Welcome Big White! We are thrilled to have such a talented group of resort operators join our Aspenware Family.

Learn more about Big White’s success story here

Since launching in mid-January the Big white online store has seen a Google Analytics Conversion Rate of a whopping 28.72%. According to Invesp the average conversion rate of e-commerce websites is 2.86%. According to Growcode, Big White’s conversion rate is 1867.12% higher than the average in the...

01/05/2021

Ticket windows are no longer required for voucher redemption!

Offer online voucher redemption in 3 easy steps with Aspenware Commerce.

Aspenware’s new voucher redemption allows guests to email vouchers to friends and family for them to redeem online. Products can be reloaded to existing media or new media can be collected from a PUB or skiosk.

Eliminating another reason to visit a ticket window.
See how easy it is in this short video.
[email protected] for more information

12/22/2020

Wishing you a safe and healthy holiday season from the team at

12/15/2020

Aspenware Commerce is now live at 2 more resorts. Homewood Mountain Resort California & Red Lodge Mountain Montana recently launched Aspenware Commerce.
The seamless integration between Aspenware Commerce, RTP|ONE and the Axess PUB (Pick up box) will make it easier for skiers and riders to access the mountain and provide a safe, contactless experience.

From our CEO, Rob Clark “Homewood Mountain Resort and Red Lodge Mountain are committed to providing an exceptional guest experience. We started discussions with these sister resorts in July, and since then our teams have worked together to completely revamp the guest experience in the booking, and arrival phases of their guest journey.”

Welcome, Homewood & Red Lodge!

JMA Ventures owned Homewood Mountain Resort in California and Red Lodge Mountain in Montana recently launched Aspenware Commerce to change the way resort guests access the mountain. Skiers and riders can now book tickets online and then collect their RFID media from a Pick-Up Box using the QR code i...

12/10/2020

Resorts using Aspenware Commerce now have fewer reasons for guests to visit a ticket window.
Offers like a ski with a friend and employee coupons can now be redeemed online and media reloaded or collected from an Axess Pick Up Box or SKIDATA Skiosk.

Contact us at [email protected] for more info

Eliminating the number of reasons guests need to stand in a ticket line has always been a focus for ski areas. Voucher redemption can now be removed as a reason to stand in a ticket line with Aspenware Commerce.

11/25/2020

Aspenware Arrival has launched and is being used as a solution to comply with COVID related mandates.
Check out our case study on using Arrival to capture attestations required to ski or snowboard in Vermont this winter.

https://aspenware.com/news/aspenware-arrival-case-study-complaining-with-covid-mandates/

The state of Vermont is requiring that all skiers and snowboards attest to compliance with all current travel guidelines before you can ski or snowboard in Vermont this winter. Asepnware has been working closely with our Vermont resorts to configure Aspenware Arrival to capture attestations from all...

11/17/2020

COVID-19 related restrictions and guidelines continue to evolve. Aspenware has a suite of solutions all FULLY integrated to RTP|ONE.
We are here to help ensure your resort can continue to operate effectively this winter.

Contact us today to talk through your unique situation.
[email protected]

Aspenware has a suite of solutions to solve COVID-19 related challenges all FULLY integrated to RTP|ONE.

11/04/2020

Aspenware Commerce can sell even the most complicated products online. Family passes are a great example. Learn more here

Skiing is not a cheap sport so offering special products and pricing for families is one way to encourage young families to start, or keep skiing and riding. % Aspenware Commerce supports many different options for selling family packages online.