DAK Services, Inc.

DAK Services, Inc. DAK Services, Inc. is a Des Plaines, Illinois telecom company founded by David A. Kosar. We provide

Labor Day weekend is almost here!Before the long weekend begins, we want to thank the local businesses across Des Plaine...
09/03/2026

Labor Day weekend is almost here!

Before the long weekend begins, we want to thank the local businesses across Des Plaines and Chicagoland that keep our communities strong.

DAK Services is proud to provide the VoIP systems, structured cabling, and telecom solutions that help businesses like yours stay connected every day.

Wishing you and your team a safe and relaxing Labor Day weekend! 🇺🇸

Great service takes the mystery out of business communications.We appreciate feedback like this from Randy Cohen and eve...
08/27/2026

Great service takes the mystery out of business communications.

We appreciate feedback like this from Randy Cohen and every customer who trusts DAK Services to help solve their phone and communication challenges. From reliable business phone systems to ongoing support, our goal is to make technology simpler so your team can stay connected and focused on business.

Have you worked with DAK Services? We’d love to hear about your experience. Leave us a review and let other Chicagoland businesses know how we did! https://rizzoyoung.biz/4dozZq4

Smarter communication starts with smarter technology. AI is changing the way businesses communicate—helping teams work m...
08/20/2026

Smarter communication starts with smarter technology.

AI is changing the way businesses communicate—helping teams work more efficiently, respond faster, improve customer experiences, and turn everyday interactions into valuable insights.

By integrating AI with modern telecom and unified communications tools, businesses can streamline workflows while giving employees the technology they need to stay connected and productive.

We help Chicagoland businesses build communication solutions designed for how teams work today—and where business technology is headed next.

Ready to explore what AI-powered communications could mean for your business? Connect with DAK Services.

Learn more: https://www.dakphones.com/

Is your business communication working as hard as your team? Discover how ZAC by Zultys brings voice, messaging, video,...
08/13/2026

Is your business communication working as hard as your team? Discover how ZAC by Zultys brings voice, messaging, video, contact center, and AI-powered tools together in one secure, unified communications platform. Whether your business operates on-site, remotely, or in a hybrid environment, DAK Services helps Chicagoland businesses stay connected with reliable technology and local support you can count on.

Read our latest newsletter to explore the benefits of unified communications and see how ZAC can help improve collaboration, customer service, and productivity. https://rizzoyoung.biz/unified-coms-meets-ai

Fall is one of the busiest times of year—make sure your business is ready. 🍂As call volumes increase, a reliable busines...
08/06/2026

Fall is one of the busiest times of year—make sure your business is ready. 🍂

As call volumes increase, a reliable business phone system helps your team stay connected, respond faster, and deliver the exceptional customer experience your clients expect. Whether you're growing your team or upgrading outdated technology, the right communications solution can keep your business moving forward.

Learn how DAK can help modernize your business communications. https://www.dakphones.com/

Every customer call is an opportunity to deliver a better experience.As a Zultys partner, DAK Services helps businesses...
07/30/2026

Every customer call is an opportunity to deliver a better experience.

As a Zultys partner, DAK Services helps businesses explore communication solutions that improve responsiveness and streamline customer interactions. One of those solutions is the Zultys AI Receptionist—an AI-powered voice assistant that can answer common questions, route callers to the appropriate department, and transfer calls to a live team member when needed.

With 24/7 availability and intelligent call handling, businesses can improve customer service while giving their teams more time to focus on higher-value conversations.

Learn more: DAKPhones.com

Trust can be lost in seconds—especially when customers can't reach a real person during a critical moment.In Avaya's lat...
07/23/2026

Trust can be lost in seconds—especially when customers can't reach a real person during a critical moment.

In Avaya's latest article, "The Scam Reflex: How a Dropped Call Turns Your Fraud Alert Into the Fraud," the discussion explores how communication failures can undermine customer confidence, particularly during fraud alerts and other high-stakes interactions. From dropped calls to extended hold times, every touchpoint plays a role in shaping trust and the overall customer experience.

For organizations in banking, healthcare, government, and other customer-focused industries, reliable business communications aren't just about technology—they're about protecting relationships when they matter most.

Read the full article to learn why resilient voice communications are essential for today's businesses.
https://www.avaya.com/en/blogs/the-scam-reflex-financial-services/

Summer often brings changing schedules, employee vacations, and an increase in customer calls. When business picks up, h...
07/16/2026

Summer often brings changing schedules, employee vacations, and an increase in customer calls. When business picks up, having a reliable phone system becomes even more important.

Features like call forwarding, mobile access, voicemail-to-email, and intelligent call routing help your team stay connected and ensure your customers can reach the right person—even when your staff is on the go.

A little preparation now can help your business stay responsive all season long.

Learn more: DAKPhones.com

Summer often brings changing schedules, vacations, remote work, and an increase in customer calls. It's also one of the ...
07/09/2026

Summer often brings changing schedules, vacations, remote work, and an increase in customer calls. It's also one of the best times to make sure your business phone system is ready for whatever the season brings.

In our latest newsletter, we share a simple mid-year communications checklist to help businesses review call routing, voicemail, remote access, on-hold messaging, and aging equipment before the busy fall season arrives.

A few proactive checks today can help prevent missed calls and unnecessary disruptions tomorrow.

Read our latest newsletter and see if your business is ready for the months ahead. https://www.dakphones.com/campaigns/view-campaign/eCi0NYOsGzcEIb4-PAap46Rj_dQtHEw6Xy7v-DprqYcjJQSRzs6AkZo-vf7NvCUQmAvOeLN8bLH4P8TE-U2Gm7strx6KqxGI

As Independence Day approaches, all of us at DAK Services wish you a safe and enjoyable holiday weekend!We're grateful f...
07/02/2026

As Independence Day approaches, all of us at DAK Services wish you a safe and enjoyable holiday weekend!

We're grateful for the opportunity to support the local businesses and organizations that help keep our communities connected and thriving.

Whether you're spending the holiday with family, friends, or your community, we hope you have a wonderful Fourth of July and a safe Independence Day celebration.

Address

Des Plaines, IL
60016

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 5pm
Saturday 8am - 6pm
Sunday 8am - 6pm

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