Mindspan Systems

Mindspan Systems At Mindspan Systems we believe community banks are essential, without them our neighbors suffer.

01/22/2025

๐—ช๐—ฒ ๐—บ๐—ผ๐˜ƒ๐—ฒ๐—ฑ $๐Ÿญ๐Ÿฌ๐Ÿฏ๐—• ๐˜„๐—ถ๐˜๐—ต ๐˜‡๐—ฒ๐—ฟ๐—ผ ๐—ณ๐—ฟ๐—ฎ๐˜‚๐—ฑ ๐—น๐—ผ๐˜€๐˜€. ๐—ช๐—ฒ'๐—ฟ๐—ฒ ๐—ฝ๐—ฟ๐—ฒ๐˜๐˜๐˜† ๐—บ๐—ฒ๐˜๐—ต๐—ผ๐—ฑ๐—ถ๐—ฐ๐—ฎ๐—น ๐˜„๐—ต๐—ฒ๐—ป ๐—ถ๐˜ ๐—ฐ๐—ผ๐—บ๐—ฒ๐˜€ ๐˜๐—ผ ๐—ฑ๐—ผ๐—ถ๐—ป๐—ด ๐˜๐—ต๐—ถ๐—ป๐—ด๐˜€ ๐˜๐—ต๐—ฒ ๐—ฟ๐—ถ๐—ด๐—ต๐˜ ๐˜„๐—ฎ๐˜†.

What happens when a century-old community bank embraces fintech innovation? In this episode of Behind the Vault, Peter Stenehjem, fourth-generation CEO of First International Bank & Trust, shares their journey of growth and transformation.

The full episode ๐Ÿ‘‰ https://mindspaninc.com/Behind-The-Vault-Transforming-a-Century-Old-Bank-for-the-Future-with-CEO-Peter-Stenehjem.html

01/15/2025

๐™’๐™š ๐™ง๐™–๐™ž๐™จ๐™š๐™™ $150๐™ˆ ๐™ž๐™ฃ 10 ๐™ฌ๐™š๐™š๐™ ๐™จ ๐™ž๐™ฃ ๐˜พ๐˜ฟ๐™จ. ๐™’๐™š ๐™ฃ๐™ค๐™ฌ ๐™๐™–๐™ซ๐™š ๐™–๐™˜๐™˜๐™š๐™จ๐™จ ๐™ฉ๐™ค ๐™ฌ๐™–๐™ฎ ๐™—๐™ž๐™œ๐™œ๐™š๐™ง ๐™ข๐™–๐™ง๐™ ๐™š๐™ฉ ๐™–๐™ฃ๐™™ ๐™ฌ๐™š ๐™˜๐™–๐™ฃ ๐™ฉ๐™ช๐™ง๐™ฃ ๐™ฉ๐™๐™–๐™ฉ ๐™ค๐™ฃ ๐™ค๐™ง ๐™ค๐™›๐™› ๐™ฌ๐™๐™š๐™ฃ ๐™ฌ๐™š ๐™ฌ๐™–๐™ฃ๐™ฉ.

When Seattle Bank couldn't find the right solution for asset growth, they built one themselves. In this episode of Behind the Vault, CEO John Blizzard shares how they created CD Valet, a marketplace helping community banks compete for deposits nationwide.

The full conversation ๐Ÿ‘‰ https://mindspaninc.com/Behind-The-Vault-Creating-a-Community-FI-CD-Marketplace-John-Blizzard-of-Seattle-Bank-and-CD-Valet.html

01/08/2025

When called upon to transform an organization, it's often a delicate and ever-changing balancing act. This requires delivering outcomes that not just meet expectations but will win in the market and operate within the realities of the institution's resources and capabilities.

In this episode, we sit down with Kevin Miller, CEO of Travis Credit Union, to discuss their journey of such an effort. Kevin walks through the ambitious goals for the CU and its approach to people, processes, and technology. He shares insights and lessons learned almost 3 years into the process.

The full episode ๐Ÿ‘‰ https://mindspaninc.com/Behind-The-Vault-Redesigning-the-Institution-at-Travis-Credi-Union-with-Kevin-Miller.html

12/18/2024

"๐™’๐™š ๐™๐™–๐™™ ๐™–๐™ก๐™ก ๐™ค๐™ช๐™ง ๐™š๐™ข๐™ฅ๐™ก๐™ค๐™ฎ๐™š๐™š๐™จ ๐™ฉ๐™š๐™จ๐™ฉ. ๐™’๐™š ๐™ฌ๐™–๐™ฃ๐™ฉ๐™š๐™™ ๐™ฉ๐™ค ๐™ข๐™–๐™ ๐™š ๐™จ๐™ช๐™ง๐™š ๐™ค๐™ช๐™ง ๐™ฉ๐™š๐™–๐™ข ๐™ ๐™ฃ๐™š๐™ฌ ๐™ฉ๐™๐™ž๐™จ ๐™ฅ๐™ง๐™ค๐™™๐™ช๐™˜๐™ฉ ๐™—๐™š๐™˜๐™–๐™ช๐™จ๐™š ๐™ฌ๐™๐™š๐™ฃ ๐™ฎ๐™ค๐™ช'๐™ง๐™š ๐™จ๐™ž๐™ฉ๐™ฉ๐™ž๐™ฃ๐™œ ๐™–๐™˜๐™ง๐™ค๐™จ๐™จ ๐™›๐™ง๐™ค๐™ข ๐™– ๐™ข๐™š๐™ข๐™—๐™š๐™ง, ๐™ฉ๐™๐™š๐™ฎ ๐™ฌ๐™–๐™ฃ๐™ฉ ๐™ฉ๐™ค ๐™ ๐™ฃ๐™ค๐™ฌ ๐™ฉ๐™๐™–๐™ฉ ๐™ฎ๐™ค๐™ช ๐™ช๐™ฃ๐™™๐™š๐™ง๐™จ๐™ฉ๐™–๐™ฃ๐™™ ๐™ž๐™ฉ."

Being led by the needs of your customers and members is a given. Being confident of what those needs are is another matter. And making big bets on things like your digital experience is increasingly becoming make or break for an institution's relevance.

Addition Financial Credit Union COO Kevin Dougherty shares how their team turned member insights into actionable requirements, avoiding costly missteps and building features their members truly needed. Kevin shares their member-first approach to digital transformation, where extensive surveys and feedback loops created the roadmap for their success.

The full conversation ๐Ÿ‘‰ https://mindspaninc.com/Behind-The-Vault-Building-Digital-Strategy-on-Feedback-with-Addition-Financial-Kevin-Dougherty.html

12/11/2024

"๐™๐™๐™š๐™ฎ ๐™›๐™ž๐™ฃ๐™™ ๐™ฉ๐™๐™š ๐™ค๐™ฃ๐™š ๐™ฉ๐™๐™–๐™ฉ'๐™จ ๐™ฅ๐™ง๐™ค๐™™๐™ช๐™˜๐™ž๐™ฃ๐™œ ๐™ฉ๐™๐™š ๐™ข๐™ค๐™จ๐™ฉ ๐™๐™–๐™ง๐™ข, ๐™ฉ๐™๐™š๐™ฎ ๐™š๐™ญ๐™š๐™˜๐™ช๐™ฉ๐™š ๐™–๐™ฃ ๐™š๐™ญ๐™–๐™ข๐™ž๐™ฃ๐™–๐™ฉ๐™ž๐™ค๐™ฃ ๐™ž๐™ฃ๐™ฉ๐™ค ๐™ฉ๐™๐™–๐™ฉ ๐™ž๐™ฃ๐™จ๐™ฉ๐™ž๐™ฉ๐™ช๐™ฉ๐™ž๐™ค๐™ฃ ๐™–๐™ฃ๐™™ ๐™ฉ๐™๐™š๐™ฎ ๐™˜๐™ค๐™ข๐™š ๐™ž๐™ฃ ๐™ฌ๐™ž๐™ฉ๐™ ๐™ง๐™š๐™˜๐™š๐™ž๐™ฅ๐™ฉ๐™จ. ๐˜ฝ๐™ช๐™ฉ ๐™ฎ๐™š๐™ฉ ๐™„ ๐™˜๐™–๐™ฃ ๐™ฉ๐™š๐™ก๐™ก ๐™ฎ๐™ค๐™ช ๐™ฉ๐™ค๐™™๐™–๐™ฎ ๐™ฌ๐™๐™š๐™ง๐™š ๐™ฉ๐™๐™š ๐™ข๐™ค๐™จ๐™ฉ ๐™ง๐™ž๐™จ๐™  ๐™ž๐™จ ๐™ž๐™ฃ ๐™ฉ๐™๐™š ๐™ข๐™–๐™ง๐™ ๐™š๐™ฉ๐™ฅ๐™ก๐™–๐™˜๐™š ๐™—๐™–๐™จ๐™š๐™™ ๐™ค๐™ฃ ๐™˜๐™ค๐™ฃ๐™จ๐™ช๐™ข๐™š๐™ง ๐™จ๐™š๐™ฃ๐™ฉ๐™ž๐™ข๐™š๐™ฃ๐™ฉ ๐™๐™ค๐™™๐™–๐™ฎ, ๐™–๐™ฃ๐™™ ๐™ฉ๐™๐™–๐™ฉ'๐™จ ๐™ฌ๐™๐™–๐™ฉ ๐™ฉ๐™๐™š ๐˜พ๐™๐™‹๐˜ฝ ๐™ž๐™จ ๐™ก๐™ค๐™ค๐™ ๐™ž๐™ฃ๐™œ ๐™–๐™ฉ."

How is fintech changing financial regulation, and what does it mean for your institution? In this episode of Behind the Vault, Jim McCarthy draws on his unique experience as a founding member and former regulator to help us understand where consumer financial regulation is headed.

The full conversation ๐Ÿ‘‰ httsp://mindspaninc.com/Behind-The-Vault-Staying-Ahead-of-Regulatory-Change-Insights-from-Jim-McCarthy.html

12/04/2024

"๐™๐™๐™š๐™ง๐™š ๐™ฌ๐™š๐™ง๐™š ๐™จ๐™ค๐™ข๐™š ๐™ฉ๐™๐™ž๐™ฃ๐™œ๐™จ ๐™ฉ๐™๐™–๐™ฉ ๐™ฌ๐™š๐™ง๐™š ๐™ฉ๐™š๐™˜๐™๐™ฃ๐™ค๐™ก๐™ค๐™œ๐™ฎ, ๐™จ๐™ค๐™ข๐™š ๐™ฉ๐™๐™ž๐™ฃ๐™œ๐™จ ๐™ฌ๐™š๐™ง๐™š ๐™ค๐™ฅ๐™š๐™ง๐™–๐™ฉ๐™ž๐™ค๐™ฃ๐™–๐™ก, ๐™–๐™ฃ๐™™ ๐™จ๐™ค๐™ข๐™š ๐™ฉ๐™๐™ž๐™ฃ๐™œ๐™จ ๐™ฉ๐™๐™–๐™ฉ ๐™ฌ๐™š๐™ง๐™š ๐™จ๐™–๐™ก๐™š๐™จ ๐™ค๐™ง ๐™จ๐™š๐™ง๐™ซ๐™ž๐™˜๐™š. ๐˜ฝ๐™ช๐™ฉ ๐™ฌ๐™š ๐™ง๐™š๐™–๐™ก๐™ก๐™ฎ ๐™๐™–๐™™ ๐™ฉ๐™ค ๐™ฅ๐™ช๐™ฉ ๐™ฉ๐™๐™š ๐™˜๐™ก๐™ž๐™š๐™ฃ๐™ฉ'๐™จ ๐™ฃ๐™š๐™š๐™™๐™จ ๐™ž๐™ฃ ๐™ฉ๐™๐™š ๐™๐™ž๐™œ๐™๐™š๐™จ๐™ฉ ๐™ฅ๐™ง๐™ž๐™ค๐™ง๐™ž๐™ฉ๐™ฎ ๐™—๐™ช๐™˜๐™ ๐™š๐™ฉ ๐™–๐™ฃ๐™™ ๐™—๐™ช๐™ž๐™ก๐™™ ๐™ฉ๐™๐™–๐™ฉ ๐™ค๐™ข๐™ฃ๐™ž-๐™˜๐™๐™–๐™ฃ๐™ฃ๐™š๐™ก ๐™š๐™ญ๐™ฅ๐™š๐™ง๐™ž๐™š๐™ฃ๐™˜๐™š ๐™ฌ๐™๐™š๐™ง๐™š ๐™ฉ๐™๐™š ๐™˜๐™ก๐™ž๐™š๐™ฃ๐™ฉ ๐™˜๐™ค๐™ช๐™ก๐™™ ๐™ž๐™ฃ๐™ฉ๐™š๐™ง๐™–๐™˜๐™ฉ ๐™ฌ๐™ž๐™ฉ๐™ ๐™ช๐™จ ๐™๐™ค๐™ฌ ๐™ฉ๐™๐™š๐™ฎ ๐™ฌ๐™–๐™ฃ๐™ฉ๐™š๐™™ ๐™ฉ๐™ค."

On this episode of the Behind the Vault podcast, we talk with @/sandyspringbank Chief Digital Officer Chris Orr, and Director of Omni-Channel Strategy Jeffrey Weidley. Chris and Jeff share their unique experience of pairing in leadership through the comprehensive and rapid digital transformation of the institution.

The full discussion ๐Ÿ‘‰ https://mindspaninc.com/Behind-The-Vault-The-Transformed-Banking-Experience-Sandy-Spring-Bank.html

11/27/2024

๐˜ผ๐™ฉ ๐™ž๐™ฉ๐™จ ๐™˜๐™ค๐™ง๐™š, ๐™™๐™š๐™จ๐™ž๐™œ๐™ฃ ๐™ฉ๐™๐™ž๐™ฃ๐™ ๐™ž๐™ฃ๐™œ ๐™ž๐™จ ๐™—๐™ช๐™ž๐™ก๐™ฉ ๐™–๐™ง๐™ค๐™ช๐™ฃ๐™™ ๐™– ๐™จ๐™š๐™š๐™ข๐™ž๐™ฃ๐™œ๐™ก๐™ฎ ๐™ช๐™ฃ๐™ช๐™จ๐™ช๐™–๐™ก ๐™ฅ๐™–๐™ž๐™ง๐™ž๐™ฃ๐™œ. ๐˜ฟ๐™ž๐™จ๐™˜๐™ž๐™ฅ๐™ก๐™ž๐™ฃ๐™š ๐™–๐™ฃ๐™™ ๐™š๐™ข๐™ฅ๐™–๐™ฉ๐™๐™ฎ. ๐™๐™–๐™ฉ๐™๐™š๐™ง ๐™ฉ๐™๐™–๐™ฃ ๐™–๐™ฃ ๐™–๐™›๐™ฉ๐™š๐™ง๐™ฉ๐™๐™ค๐™ช๐™œ๐™๐™ฉ ๐™ค๐™ง ๐™ก๐™ค๐™จ๐™ฉ ๐™ž๐™ฃ ๐™– ๐™ก๐™ž๐™จ๐™ฉ ๐™ค๐™› ๐™ค๐™ฉ๐™๐™š๐™ง ๐™ง๐™š๐™ฆ๐™ช๐™ž๐™ง๐™š๐™ข๐™š๐™ฃ๐™ฉ๐™จ, ๐™˜๐™ช๐™จ๐™ฉ๐™ค๐™ข๐™š๐™ง ๐™ฃ๐™š๐™š๐™™๐™จ ๐™ฉ๐™–๐™ ๐™š ๐™˜๐™š๐™ฃ๐™ฉ๐™š๐™ง ๐™จ๐™ฉ๐™–๐™œ๐™š ๐™–๐™ฃ๐™™ ๐™ฅ๐™ช๐™จ๐™ ๐™ฎ๐™ค๐™ช ๐™ฉ๐™ค๐™ฌ๐™–๐™ง๐™™๐™จ ๐™ฉ๐™๐™š ๐™š๐™ญ๐™ฅ๐™š๐™ง๐™ž๐™š๐™ฃ๐™˜๐™š ๐™ฉ๐™๐™–๐™ฉ ๐™จ๐™ฉ๐™–๐™ฃ๐™™๐™จ ๐™ค๐™ช๐™ฉ. The full episode here ๐Ÿ‘‰ http://mindspaninc.com/Behind-The-Vault-Design-Thinking-For-Community-FIs.html

11/20/2024

"๐™’๐™๐™ค ๐™ ๐™ฃ๐™ค๐™ฌ๐™จ ๐™ฉ๐™๐™š ๐™–๐™ช๐™™๐™ž๐™š๐™ฃ๐™˜๐™š ๐™—๐™š๐™ฉ๐™ฉ๐™š๐™ง ๐™ฉ๐™๐™–๐™ฃ ๐™–๐™ฃ๐™ฎ๐™ค๐™ฃ๐™š? ๐™„๐™ฉ'๐™จ ๐™ฃ๐™ค๐™ฉ ๐™Ÿ๐™ช๐™จ๐™ฉ ๐™ฉ๐™๐™š ๐™ก๐™š๐™ฃ๐™™๐™š๐™ง ๐™ค๐™ง ๐™ฉ๐™๐™š ๐™—๐™ช๐™จ๐™ž๐™ฃ๐™š๐™จ๐™จ ๐™™๐™š๐™ซ๐™š๐™ก๐™ค๐™ฅ๐™ข๐™š๐™ฃ๐™ฉ ๐™ค๐™›๐™›๐™ž๐™˜๐™š๐™ง. ๐™„๐™ฉ'๐™จ ๐™ฉ๐™๐™š๐™จ๐™š ๐™›๐™ค๐™ก๐™ ๐™จ ๐™ฌ๐™๐™ค ๐™๐™–๐™ซ๐™š ๐™ฉ๐™๐™š ๐™™๐™š๐™ฉ๐™–๐™ž๐™ก๐™š๐™™ ๐™™๐™–๐™ฉ๐™–, ๐™ฉ๐™ง๐™–๐™ฃ๐™จ๐™–๐™˜๐™ฉ๐™ž๐™ค๐™ฃ๐™–๐™ก, ๐™˜๐™ช๐™จ๐™ฉ๐™ค๐™ข๐™š๐™ง, ๐™–๐™ฃ๐™™ ๐™™๐™š๐™š๐™ฅ ๐™™๐™š๐™ข๐™ค๐™œ๐™ง๐™–๐™ฅ๐™๐™ž๐™˜ ๐™™๐™–๐™ฉ๐™– ๐™ฉ๐™๐™–๐™ฉ ๐™–๐™ง๐™š ๐™–๐™—๐™ก๐™š ๐™ฉ๐™ค ๐™™๐™ง๐™ž๐™ซ๐™š ๐™ง๐™š๐™–๐™ก ๐™—๐™ช๐™จ๐™ž๐™ฃ๐™š๐™จ๐™จ ๐™œ๐™ง๐™ค๐™ฌ๐™ฉ๐™."

In this episode of the Behind the Vault podcast, we hear from Jody Guetter, CFMP, Chief Marketing Officer at Nymbus, about the lessons learned in consumer engagement from a career in consumer brand marketing, community banking, and fintech. Jody shares insights on the evolution of marketing roles in community banking, the importance of data-driven strategies for growth, and the often missed uses of technology in marketing.

The full conversation here ๐Ÿ‘‰ https://Mindspaninc.com/Behind-The-Vault-Marketing-as-a-Growth-Engine-Insights-from-Nymbus-Jody-Guetter.html

11/13/2024

"๐™’๐™š ๐™˜๐™–๐™ฃ ๐™ฉ๐™ค๐™ช๐™˜๐™ ๐™ฅ๐™š๐™ค๐™ฅ๐™ก๐™š ๐™–๐™ฃ๐™™ ๐™˜๐™ค๐™ข๐™ข๐™ช๐™ฃ๐™ž๐™ฉ๐™ž๐™š๐™จ ๐™ž๐™ฃ ๐™ข๐™–๐™ฃ๐™ฎ ๐™™๐™ž๐™›๐™›๐™š๐™ง๐™š๐™ฃ๐™ฉ ๐™ฌ๐™–๐™ฎ๐™จ ๐™–๐™ฃ๐™™ ๐™จ๐™ช๐™˜๐™˜๐™š๐™จ๐™จ ๐™ก๐™ค๐™ค๐™ ๐™จ ๐™™๐™ž๐™›๐™›๐™š๐™ง๐™š๐™ฃ๐™ฉ. ๐˜ผ๐™ฃ๐™™ ๐™ฉ๐™๐™š ๐™˜๐™ค๐™ฃ๐™ซ๐™š๐™ฃ๐™ฉ๐™ž๐™ค๐™ฃ๐™–๐™ก ๐™ข๐™š๐™–๐™จ๐™ช๐™ง๐™š๐™จ ๐™ค๐™› ๐™จ๐™ช๐™˜๐™˜๐™š๐™จ๐™จ, ๐™›๐™ง๐™–๐™ฃ๐™ ๐™ก๐™ฎ, ๐™™๐™ค๐™ฃ'๐™ฉ ๐™˜๐™ช๐™ฉ ๐™ž๐™ฉ."

In this episode of Behind the Vault, we hear from Randell Leach, CEO of Beneficial State Bank. The FI is proving that banks can be profitable and purposeful. It has grown into a $1.5 billion CDFI while staying disciplined in the business it pursues and avoids and focused on accessibility to underserved communities in the US Northwest.

The full discussion ๐Ÿ‘‰ https://mindspaninc.com/Behind-The-Vault-Aligning-Growth-and-Purpose-with-Beneficial-State-Bank-Randell-Leach.html

11/06/2024

"๐™”๐™ค๐™ช ๐™˜๐™ค๐™ช๐™ก๐™™ ๐™๐™–๐™ซ๐™š ๐™ฉ๐™๐™š ๐™—๐™š๐™จ๐™ฉ ๐™ซ๐™š๐™ฃ๐™™๐™ค๐™ง๐™จ, ๐™ฎ๐™ค๐™ช ๐™˜๐™–๐™ฃ ๐™๐™–๐™ซ๐™š ๐™š๐™ซ๐™š๐™ง๐™ฎ๐™ฉ๐™๐™ž๐™ฃ๐™œ ๐™ฉ๐™๐™š ๐™ฌ๐™–๐™ฎ ๐™ฉ๐™๐™–๐™ฉ ๐™ฎ๐™ค๐™ช ๐™ฌ๐™ค๐™ช๐™ก๐™™ ๐™ช๐™ก๐™ฉ๐™ž๐™ข๐™–๐™ฉ๐™š๐™ก๐™ฎ ๐™ก๐™ž๐™ ๐™š ๐™ž๐™ฉ, ๐™—๐™ช๐™ฉ ๐™ฎ๐™ค๐™ช ๐™˜๐™–๐™ฃ'๐™ฉ ๐™œ๐™ค ๐™–๐™ฃ๐™ฎ ๐™›๐™–๐™จ๐™ฉ๐™š๐™ง ๐™ฉ๐™๐™–๐™ฃ ๐™ฉ๐™๐™š ๐™ฆ๐™ช๐™–๐™ก๐™ž๐™ฉ๐™ฎ ๐™–๐™ฃ๐™™ ๐™ฉ๐™๐™š ๐™จ๐™ฉ๐™–๐™ฉ๐™š ๐™ค๐™› ๐™ฎ๐™ค๐™ช๐™ง ๐™™๐™–๐™ฉ๐™–"

On this episode of the Behind the Vault Podcast, Michael Daum, Chief Marketing Officer of Golden 1 Credit Union, shares his fresh perspective on driving change at one of America's largest credit unions. As a recent addition to the $20B+ institution, Mike offers unique insights on modernizing a 91-year-old organization while preserving its core values.

The full conversation: http://mindspaninc.com/Behind-The-Vault-Leading-Innovation-with-Golden-1-Credit-Union-Mike-Daum.html

10/30/2024

"๐™๐™๐™š ๐™›๐™ง๐™–๐™ข๐™š๐™ฌ๐™ค๐™ง๐™ ๐™จ ๐™ฌ๐™š ๐™™๐™š๐™ซ๐™š๐™ก๐™ค๐™ฅ๐™š๐™™ ๐™™๐™ž๐™˜๐™ฉ๐™–๐™ฉ๐™š ๐™๐™ค๐™ฌ ๐™ฌ๐™š ๐™ฌ๐™–๐™ฃ๐™ฉ ๐™ฉ๐™๐™–๐™ฉ ๐™˜๐™ช๐™จ๐™ฉ๐™ค๐™ข๐™š๐™ง ๐™š๐™ญ๐™ฅ๐™š๐™ง๐™ž๐™š๐™ฃ๐™˜๐™š ๐™ฉ๐™ค ๐™—๐™š ๐™š๐™ซ๐™š๐™ง๐™ฎ ๐™ฉ๐™ž๐™ข๐™š. ๐˜ผ๐™ฃ๐™™ ๐™ฉ๐™๐™š ๐™˜๐™ง๐™š๐™–๐™ฉ๐™š๐™™ ๐™ฉ๐™๐™š ๐™ฌ๐™ž๐™ฃ๐™ฃ๐™ž๐™ฃ๐™œ ๐™˜๐™ช๐™จ๐™ฉ๐™ค๐™ข๐™š๐™ง ๐™›๐™š๐™š๐™™๐™—๐™–๐™˜๐™  ๐™ก๐™ค๐™ค๐™ฅ๐™จ."

In this episode of Behind the Vault, Phil Suckow, VP of Innovation at , challenges that assumption by sharing how a 60-year-old Wisconsin community bank transformed itself into a digital banking pioneer.

Full discussion-> https://mindspaninc.com/Behind-The-Vault-Digital-Innovation-Disciplines-with-IncredibleBanks-Phil-Suckow.html

10/23/2024

"๐˜ผ๐™„ ๐™™๐™ค๐™š๐™จ๐™ฃ'๐™ฉ ๐™˜๐™๐™–๐™ฃ๐™œ๐™š ๐™ค๐™ช๐™ง ๐™˜๐™ค๐™ง๐™š ๐™ข๐™ž๐™จ๐™จ๐™ž๐™ค๐™ฃ, ๐™—๐™ช๐™ฉ ๐™ž๐™ฉ ๐™™๐™ค๐™š๐™จ ๐™œ๐™ž๐™ซ๐™š ๐™ช๐™จ ๐™– ๐™ฃ๐™š๐™ฌ ๐™ฌ๐™–๐™ฎ ๐™ฉ๐™ค ๐™™๐™š๐™ก๐™ž๐™ซ๐™š๐™ง ๐™ž๐™ฉ."

In this episode of Behind the Vault, we hear from Benjamin Maxim, the Chief Innovation Officer of MSU Federal Credit Union. While every innovation discussion inevitably touches AI, we hear Benโ€™s perspective on the misses and hits the CU, and its wholly owned CUSO, the Reseda Group, has had to get real returns from AI in its operations.

The full conversation ๐Ÿ‘‰ https://mindspaninc.com/Behind-The-Vault-The-Practical-Application-of-AI-for-Community-FIs-Today--with-Ben-Maxim-of-MSUFCU.html

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