NEOGOV We serve the people who serve the people. If you work in local government, you already know the job is harder than it looks.

Every week, retired Police Chief Doug Shoemaker and HR veteran Nicole Carlson sit down for honest conversations about what it actually takes to serve the community. Recruiting, retention, culture, community trust, and the unconventional thinking that moves agencies forward. New episodes every week on Spotify, Apple Podcasts, and YouTube.


**The views and opinions expressed by our guests are their

own and do not necessarily reflect the views of their employer or any government agency. This podcast is produced by NEOGOV and is not affiliated with or endorsed by any governmental entity. Any references to products or services reflect personal experiences and are not official agency endorsements.**


NEOGOV serves government, public safety, and education customers with comprehensive software solutions. We enable organizations to attract, retain, develop, protect, and nurture top talent, using industry-leading technology to enhance, automate, and accelerate how we serve the people that serve the people. Ultimately, we help customers build sustainable, attractive, and productive work environments while saving time and money.

06/23/2026

Police, HR, Finance, IT, and Public Works all have different responsibilities, priorities, and cultures. The question isn’t how to eliminate those differences. It’s how to create consistency where it matters so teams can work together effectively.

Listen to the full conversation on Episode 6 of Public Voices by NEOGOV:

🎙️ Spotify: https://open.spotify.com/episode/2RReanyYA94GSXmJFd6dUk?si=Jzk4CSQ5T0O69LuNSr8qoA

🎥 YouTube: https://youtu.be/e5_yeVyKy3g

🎧 Apple Podcasts: https://apple.co/4vqoSDs

06/05/2026

Culture is not a program. It is not a mission statement. It is what every person in your organization does every single day.

Hosts retired Police Chief Doug Shoemaker and HR veteran Nicole Carlson on why culture belongs to everyone from the frontline employee to the chief.

Catch the full conversation on the kickoff episode of Public Voices by NEOGOV.

🎥 YouTube: https://www.youtube.com//podcasts

🎙️ Spotify: https://open.spotify.com/show/0XkpuFAcQudgA8ApV4EsDR

🎧 Apple: https://podcasts.apple.com/us/podcast/public-voices-by-neogov/id1896768980

06/04/2026

Trust is easy to say. It is hard to do.

Retired Police Chief J.T. Manoushagian breaks down why trust is where leadership begins and ends in public sector organizations.

A leader without followers cannot go anywhere.

Catch the full conversation on Episode 3 of Public Voices by NEOGOV.

🎥 YouTube: https://www.youtube.com//podcasts

🎙️ Spotify: https://open.spotify.com/show/0XkpuFAcQudgA8ApV4EsDR

🎧 Apple: https://podcasts.apple.com/us/podcast/public-voices-by-neogov/id1896768980

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