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HealthWare Systems

Name: HealthWare Systems
Address: 2205 Point Boulevard, Ste 160, Elgin, IL, 60123, US
Telephone: +18476495100
Price range: $

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Elgin, IL
HealthWare Systems

Our specialty lies in the optimization of organizational workflows and the application of Robotic Process Automation (RPA) to healthcare processes.

AI that Adapts to You, Not the Other Way Around

Partner with HealthWare Systems to modernize healthcare workflows, improve compliance, and grow intelligently with automation and AI.

28+ Years of Innovation | SOC 2 TYPE 2 Certified 25+ YEARS OF INNOVATION IN HEALTHCARE
We are at the forefront of the industry, offering fully integrated, customizable workflow solutions, revenue cycle management, and patient management software. Our commitment to innovation and excellence is driven by our mission to empower healthcare organizations with the tools they need to provide efficient, cost-effective, and patient-centric care.

10/30/2026

Every organization has one. The process everyone knows takes too long.

Maybe staff are:
• Logging into the same payer portals all day
• Processing incoming referrals manually
• Downloading and renaming documents
• Maintaining a spreadsheet that somehow became mission-critical
• Building documentation packets by hand
• Copying information between systems

Those are exactly the workflows worth examining.

You don't need to know what technology should solve it. Start with the problem. Bring us the workflow that's frustrating your team and let's see what's actually possible.

Start a conversation with HealthWare Systems: www.healthwaresystems.com

10/28/2026

More work comes in and the immediate response is often: "We need another person."

And sometimes you do. But first, look at what your current employees are actually spending their day doing.

✓ Portal searches
✓ Document retrieval
✓ Data entry
✓ Status checks
✓ Packet assembly
✓ Fax processing
✓ Moving information from one system to another

If rising volume means employees are simply being asked to complete more repetitive transactions, automation may give you another option. The goal isn't to remove people, it's to remove the work that prevents your people from doing what they're actually there to do.

Explore healthcare automation opportunities: www.healthwaresystems.com

10/21/2026

Release of Information shouldn't require staff to spend hours chasing authorizations, searching for records and manually assembling packets.

HealthWare Systems helped automate the ROI lifecycle from request intake through:
→ Patient authorization
→ Record retrieval
→ Packet assembly
→ Human review
→ Secure delivery
→ Billing
→ Audit tracking

The result?

More than an 80% reduction in manual handling time—with turnaround moving from days to hours.

This is what we mean when we talk about intelligent automation. Not AI for the sake of AI.

Automation applied to real operational problems.

See How It Works → https://www.healthwaresystems.com/case-study/release-of-information/

10/07/2026

Healthcare organizations don’t need another piece of technology that forces them to completely change the way they work.

They need technology that can work with the systems, processes, and people they already have.

That’s why the HealthWare Systems portfolio looks so different from one project to the next.

Patient access. Revenue cycle. Document automation. Long-term care. Clinical workflows. Interoperability. Patient engagement.

The use cases change because the problems change.

For more than 28 years, we’ve built and refined healthcare technology around real-world workflows — helping organizations save time, reduce friction, and scale automation where it makes sense.

See what we’ve built: www.healthwaresystems.com/portfolio/

10/05/2026

Spreadsheets work — until they become the system holding your entire credentialing operation together.

HealthWare Systems helped replace spreadsheet-driven credentialing with a centralized, automated platform for managing provider enrollment, recredentialing, and related workflows.

The goal is better visibility, fewer manual handoffs, and a more structured way to keep provider information and processes moving.

Healthcare automation doesn’t always mean replacing your core systems.

Sometimes, it means finally automating the work happening around them.

Explore our case study:
https://www.healthwaresystems.com/case-study/credentialing-enrollment/

10/02/2026

How much staff time is spent gathering information that already exists somewhere in your systems?

For one long-term care use case, weekly progress note reporting to Managed Care Organizations was automated using AI-driven document processing.

Instead of relying on staff to manually gather, organize, and prepare information each week, automation helps move the reporting process forward more efficiently.

It’s a great example of where AI can make an immediate difference — taking repetitive administrative work off your team’s plate while keeping people involved where their expertise matters most.

Explore more real-world use case:
https://www.healthwaresystems.com/case-study/long-term-care-referral-automation/

09/30/2026

ADR requests come with deadlines. Your staff shouldn’t have to spend those deadlines hunting for documents.

HealthWare Systems helps automate the Additional Documentation Request lifecycle — from intake through submission.

AI agents and intelligent document processing can help capture and classify requests, identify necessary patient and claim information, retrieve supporting documentation, and prepare it for submission.

The result? Fewer manual steps in a workflow where accuracy, completeness, and turnaround time matter.

See how HealthWare Systems is putting automation to work across healthcare:
https://www.healthwaresystems.com/case-study/additional-documentation-requests/

09/28/2026

Release of Information requests involve a lot more than finding a medical record.

There’s intake, authorization, identity verification, record retrieval, packet assembly, secure delivery — and sometimes billing.

That’s a lot of manual touchpoints for a process where accuracy and compliance matter.

HealthWare Systems has automated the ROI lifecycle using AI agents, intelligent document processing, and workflow automation to help healthcare organizations move requests forward securely and efficiently.

See what an automated ROI workflow can look like:
www.healthwaresystems.com/case-study/release-of-information/

09/25/2026

Patient outreach shouldn’t depend on someone remembering to make the next call.

HealthWare Systems has helped healthcare organizations automate outreach across text, email, fax, letters, and voice — with campaigns triggered by real-time events.

Appointment reminders. Preventive screenings. Care gaps. Early-out notifications. Collections follow-up.

The workflow keeps moving, and outreach can automatically stop once the goal is met.

For one implementation, 100% of routine outreach functions were automated, helping reduce staff workload while maintaining consistent patient communication.

See the case study:
www.healthwaresystems.com/case-study/automated-patient-engagement/

Address

2205 Point Boulevard, Ste 160
Elgin, IL
60123

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm

Telephone

+18476495100

Website

https://healthwaresystems.com/?y_source=1_MTM4MTIxOTEtNTU5LWxvY2F0aW9uLndlYnNpdGU%3D

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