12/14/2022
Important Notice:
Starting in 2023, we will be requiring all clients to have our remote management tool installed. Only clients with the RMM tool can still enjoy free phone and remote support for under 10 minutes. If you do not have the RMM tool installed, you will be billed a half hour minimum for any kind of support other than email, regardless of the session length.
The RMM tool is not just for remote support, but it also helps us to ensure your computers are kept current and helps us to know if you have any other issues on your pc. Without this tool, we have no idea if you have potential problems coming, or if your computer is out of date on critical security patches.
This tool will give us vital information to assist in troubleshooting your problems faster. It will also allow us to integrate other software to further save time. It helps keep your bills down and reduces time needed to support you.
We are currently offering it for $49.99 a year per pc. Since a half hour will be the minimum bill for a remote session, you will immediately save on just one support session. Please schedule this right away as we are offering to install it free of charge.
Please email me at [email protected] or call 610-262-1695 or 570-668-1059 to schedule your free installation.